4/10 Scarso
Renee I.
4 novembre 2023
Mi è piaciuto: Posizione
Non mi è piaciuto: Pulizia, comunicazione, accuratezza dell’annuncio
Very Unhappy
Our stay was 10/14/23 - 10/20/23. We saved all year for this trip and booked in early February 2023. The house/property itself, very cute.
THERE IS PHYSICALLY NO BEACH ACCESS AT ALL. &ADVERTISEMENT IS A COMPLETE LIE.
1. Cleanliness: 1/5
-Moldy/musty smell throughout home
-Media room stank of wet dog
-Master bath toilet not cleaned AT ALL
-One twin mattress was stained badly
We paid hundreds in cleaning fees, why are we stripping the linens? Ridiculous
2. Amenities: Seriously?
-Twin beds, impossible for adults, should be bunk bed with full size bottom
-Barely 1ft of walking space on 3 sides of “2nd Master” bed, a joke to call it “master” (horribly uncomfortable bed, didn’t get any sleep)
-Broken front door, doesn’t open without hitting it SAFETY HAZARD
-Dishwasher smells of burning plastic, couldn’t use SAFETY HAZARD
-No access to the most convenient cabinets in kitchen have to reach above head or get on floor for storage
-Lots of “do not touch” on lights/fans, home wired badly SAFETY HAZARD
-Bikes taken at 830am when we wanted to take one more ride before 10am checkout
-Pool cleaned ONCE a week and not checked between guests, was nasty
If you are going to rent the space for guests, do not make being there so inconvenient.
I do not think many issues we've had are directly the property owners fault. It seems Jekyll realty severely lacks management and follow-up all the sub companies who take care of the property between guests, such as cleaning and yard care.
Renee I.
Soggiorno di 6 notti a ottobre 2023
