ONCE IS ENOUGH
Submitted: March 23, 2013
Stayed: December 2012
Where do we start. I've never had to write a review like this before. Okay, it is bright like in the pictures, I'll give them that. But, the lack of attention to detail was appalling. A lot of plastic cups, bowls, etc. and mismatched glass wear. We went out and bought 2 large glass drinking glasses, 2 large on the rocks glasses, 2 large wine glasses and 2 large coffee cups. The pizza pan and cookie sheet were burnt and black. The 2 19" televisions are what we would call antiques. (in our travels we found even the Days Inn has updated flat-screens) After a couple of days, we did contact the owner with a list of problems. The living room remote was missing 3 buttons, one of which was the power button. The bathroom window was stuck open 2-3 inches. Had to stuff a bath towel in the opening when it was warm, cold, or raining. The thermostat wouldn't move off 65. (after 10 days we got that working properly) One thing we did not mention to him was that the kitchen light kept going on and off. In the middle of the night, the light would go on. We would get back from day trips and it would be on. We would be watching t.v. or having dinner and the light would be going on and off. I told the owner these are things we can live with, but thought he should know about. He did get back to us right away about our list with 3 items by replying, "we'll be down the week of Christmas to look at the window, remote, and thermostat. We never heard from him again. How ignorant to not phone or e-mail. Two other things....there is no Gulf view, and the condo is 490 sq. ft., not 700 sq. ft. (check your tax records) It was the longest 17 days we have ever spent anywhere.
Owner's Response: We very much appreciate feedback from all of our customers and do listen to any suggestions we might receive. Our goal is to provide a wonderful vacation retreat at an affordable price. Four out of the five reviews we have received are very positive and the one that is not we have tried to contact but we have received no response. If you desire addition information or references please feel free to contact us via of email or phone. Thank you!
Helpful votes: 4/4
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