Submitted: July 7, 2011
Stayed: June 2011
Our stay at the property was nice, although when we pulled up to the house, it did not look anything like the picture on the internet. The Lawn company came and installed new sod while we were staying this week. The house was in good condition and it was a quiet neighborhood. We enjoyed the pool and the sand hill cranes who entertained us in the yard. We did not have good cell phone reception in the house, as our neighbors had similar problems seeing there were many people in the streets on their phones. Suggestions for improvement would include more than 4 washcloths abailable in the house--we had plenty of towels. Also, a ceiling fan or portable fan for the back bedroom connected to the pool would be helpful. That bedroom gets most of the sun and it gets very warm in there. All in all an enjoyable stay despite the rain we had each afternoon we were there.
Families with Teenagers,
Families with Young Children
Owner's Response: Dear Guest, thank you for taking the time to review our home. We have to apologise for the condition of the front garden as the grass had been lifted in preparation for being re-laid. During this work the front clearly did not resemble the image on the internet. Unfortunately, the dry cold winter had a negative impact on the grass and consequently we decided to replace it. This work has now been completed and we are pleased to advise that the view of the front of the house has now been restored to match that shown in the image. As per guest suggestion, additional washcloths have now been provided. In respect of the back bedrooms being too warm, our Management Company noted that the air conditioning was set quite high by the guests and a lower setting would have provided a more comfortable temperature in the bedrooms. Unfortunately, this issue was not bought to the attention of our Management Company who are extremely helpful and would have been able to resolve this issue had they been notified. We do recommend that guests contact our Management Company with any issues or concerns that they may have during their stay as most things can be quickly and easily resolved to the satisfaction of guests. We are pleased that overall you enjoyed your stay in our home.
Helpful votes: 3/4
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