Nice place to stay, But
Submitted: March 24, 2012
Stayed: March 2012
The condo was very well equiped with pots/pans. Have plenty of rugs to put shoes and Ski boots on
Has plenty of hooks to hang coats and equipment from. The bed was very comfortable to sleep in. Had plenty of wood for the fireplace.
Had a problem with the heat. We turned if off and it stil stayed 72 degrees inside.
The drain was full of hair when we firstt showered. I cleaned it off and all of it out of the drain and it worked great then. We were there for a week and the pool and hot tub were never open because of some problem. The finally had a repair man out to fix it the day we left.( not the owners fault more the complexes fault)
The paper on the fridge said extra towels under the sink and none were there. Called the owner and she asked us to go wash them. We ate most of our meal there and ran out of dishwasher soap. THe owner expected us to go and purchase some. All they provide you with is about a cup of powder that takes a 1/4 cup per wash.
The fridge has an ice maker, but it dosent work. They do provide you with 2 trays to make ice.
Owner's Response: We strive to exceed all the expectations of our guests, but we cannot provide 7/24 on site support at this time. In this case, the guest texted me to tell me there were no extra towels and we reponded by having double towels delivered to the condo the following day. We also gave her a late check out. A few days later she texted me to say they were running low on dishwasher soap and we had some delivered to her. My cleaning person has always left the place in pristine condition, and since we did not hear about the shower until this review was written, we could not respond to the situation. Thanks to this review, we now ask all guests to perform a check-in inspection and let us know if anything is less than perfect for your stay.
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