LUXURY CHALET IN PRIVATELY OWNED HOLIDAY PARK NEAR CAERNARFON, NORTH WALES

Overall we thought the chalet was ok. It has been furnished to a high standard but have several problems that needed addressing.
We were unable to use the wardrobes in the main bedroom.There is a very big damp problem in there and the smell we found was at times very overpowering, we went to sleep with a smell of damp and woke up with the smell too. The walls in the wardrobe have mould which is obviously a health hazard. The heaters were left on during the day to try and warm the chalet up but we found it was difficult to get the chalet warm at all.
The lounge and kitchen were both clean which was lovely for us and the childs bedroom was great for my daughter although we found it was very very cold and struggled to heat it even with the heater on. The front door to the porch also doesn't close and there is a draught that comes through it.
The cleanliness of the bathroom however on arrival was not good as the floors hadn't been cleaned from the previous users. There was also mould on the blinds in the bathroom.
In the description it says it overlooks the lake, we were hoping we could see the lake from the chalet but unfortunately this was not quite a truthful description, as there are several rows of chalets in the way and the lake can't actually be seen from the chalet.
I did email the owner on our return but was disappointed with the response. I had hoped for some sort of partial refund.