Amazing
Submitted: May 2, 2013
Stayed: August 2012
I had first made a booking with Jackson lodging company for a rental in December of 2011, however my husband had open heart surgery and we had to cancel the booking. This was obviously completelly unexpected, I had assumed that we would not receive any of our money back from the rental since we were canceling within a week of our stay. But I was wrong! Melony the lodging manager notified the owner, who went ahead and listed the property on vrbo as a special, and they were able to rebook the dates and even though whoever rented it did not rebook all of our dates they refunded the full amount of rental. I was astounded by this amazing show of Customer service. May daughter was married in June of 2012 and we booked the majority of there properties. Each property was well cared for and had everything we needed. I enjoyed the red wine, glasses, and wine opener all sitting on the table, when we arrived. And my husband and I played a couple of games with the Jackson hole playing card ls that were given as a gift, (eah of the properties came with wine, cards, and the Jh newspaper). I wasn't even aware they did this for each guest. I enjoyed reading there thoughtfully prepare book on where to dine and which companies to use for activities. We had an amazing vacation, our entire group of family and friends are clients for life!
Recommended for:
Age 55+,
Adventure Seekers,
Girls Getaway,
Tourists without a Car,
Sightseeing,
Families with Teenagers,
Families with Young Children,
Romantic Getaway
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