3
Dissatisfied
Rating Details:
I was somewhat dissatisfied with the condition of the vacation rental.
I was more than happy with the location.
The vacation rental was somewhat dirty.
The property manager was somewhat unhelpful.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Our group is dissatisfied due to these issues: Ants in the bathrooms: one of the upstair masters, and the lowest level. Left a message for Maintenance and they sent Exterminator -- however no one cleaned up the dead ants or the chemical residue. The cabin needs a thorough detailing. It is dirty behind doors, door ledges are dirty, stickers left on bathroom cabinet. Two of the TVs required reprogramming to get them to work. The upstair Masters do not have threshold covering carpet between bedroom and bathroom -- nails can be felt. I find it unprofessional that no one answers the phone, and that Tenants are required to leave a message and wait for a return call. After several attempts to contact the Manager, I still have not spoken directly to a Manager about these issues.
Helpful votes: 1/1
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