Submitted: May 17, 2013
Stayed: May 2013
I would have a hard time recommending this rental. Real close to I-17 (you can see it from the deck) and the highway noise prevents you from opening any windows. I'll take blame for this as I did not check the map, but it's not quiet. More important is the lack and condition of the essentails, like cups, plates,knives, mugs, etc- they are all mis-matched and only 4 coffe mugs? one knife for slicing, no cutting board, only one ice tray in the freezer. no salt and pepper, no sugar, no place mats. I wish the owners would have listed what we neeed to bring instead of saying fully stocked with all the essentails. Advertised as sleeping 10-18, but only enough pillows for 7? the deal breaker was the loft-don't let your kids use it. The railing (you can't see it in the photos) was finished by nailing up a sharp metal pointed stick thing- it will draw blood if your kid rubs up against it. the whole loft should be taken down- not safe. shower head in second bathroom did not work- I notified the owner and she took 50.00 off my bill. It was clean and there ws plenty of wood for the fireplace. It's for sale so that's maybe why there is a lack of basic stuff every vacation rental should have.
Owner's Response: I guess there are always renters who complain, even when we have had all 5-star reviews up until this point. Really...complaining about only one ice tray? I gave this renter my phone number if there were any problems and ASKED him to call me...he complained AFTER his visit that one of the showers was weak, when it was simply a slightly clogged filter that could have been easily remedied. This is the best deal around for multiple people in a beautiful setting...just look at the other reviews! Everything is quite safe, as proven by so many previous renters. Even after giving a rebate because he complained, he still complained in a review...some people just can't be grateful, even with all the extras we furnish like firewood, firewood starters (which he used), all paper products, washer/dryer, etc. The place is SPOTLESS...always has and always will be, but we sure didn't hear about that. Beautiful setting, all amenities (except second ice cube tray!), a refund because Dan has crabby pants on, and he still isn't happy...sorry Dan!
Helpful votes: 0/1
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