Know Before You Go!!!
Submitted: April 3, 2013
Stayed: March 2013
This is a pet friendly property without any hidden fees! I love that! So many owners tack on another $100.00-200.00 in extra fees. The area is very nice and my son had a blast playing outside around the creek. All of the linens are provided and so is a cleaning service which is extremely nice not to have to worry about those things. The house was very clean and comfortable. Nice location away from traffic and neighbors.
IMPORTANT TO KNOW BEFORE YOU GO: The BIGGEST problem was the stairs!!! Neither stairway is Pictured. No handrails on either set of stairs and the incredibly narrow staircase leading to the upstairs was Dangerous! The stairs leading to the upstairs were only 5 inches at most. The stairs were so small only half my foot would fit! There is a nice slant or tilt on the first or second stair. I hit that with socks on and tumbled down the rest.I fell down them not once but twice. I moved all of our things downstairs only going upstairs to sleep, which made it cramped. There is one bedroom downstairs the other beds are upstairs.
There is a stone stairway from the parking area to the house, 16 long stone stairs with NO handrail.I had to hold on to my mother to get her up and down these stairs. We were afraid she would fall down the stone stairway. The rocks were slippery and there was NOTHING to hold on to. This is a very dangerous situation and your guests that might be traveling with young children, elderly or disabled need to be aware!!!!
The other problem was with the amount of hot water or lack of it. The nice tub Pictured is unusable unless you like cold water. I was really looking forward to bathing in the large tub but was SO disappointed when I was only able to get 2 inches of hot water. The warm water didn't even come up to the first set of jets. :-((( I was going to look for a water heater to see if it could be adjusted but the water temp wasn't the problem. The water got very hot...just not for long. It was a problem taking showers as well. Had to hurry up...no time to relax in a nice warm shower.
The last issue we had was the lack of kitchen utensils. Not one sharp knife. Not one mixing bowl. No scissors. No measuring cups or spoons. Not one baking dish. These are things that are usually included in even the basic of kitchens in rental properties. So bring you own if you plan on cooking your meals at home.
I did try to contact the owner twice through phone and email and got no response.
Recommended for:
Pet-friendly,
Sightseeing,
Families with Teenagers
Owner's Response: Not only did I allow this guest to bring pets, I charged for just one dog when two were brought out of courtesy. If stairs were an issue, then the guest should have read the description of the property explaining that the house has 2 levels, had limited accessibility for handicapped, and that it is a 1920s farmhouse... These homes were built to a different standard than today. This guest did not inform me that stairs were a problem, and did not notify me that they had an elderly guest that needed special attention. Nothing was hidden. I have added even more notes about this in case someone else is scared of stairs. I lived in this house for many years with my master bedroom being on the second floor, and with feet much bigger than hers, and have never fallen. The steps are not "5 inches", but are not as deep as current code would require, and are probably around 10 inches. No other guests have ever complained about this, so I will not be adding pictures of stairs. As far as the water temperature for the shower, this is the first I have heard of the problem, and will be adjusting the temperature for the new guests. This guest also mentioned a cold "hot tub", but really meant the inside jacuzzi. The hot tub on the deck is very hot, and can be turned up from 98 to 104 degrees if desired. I'm not sure how many people look for scissors and baking equipment while they are on vacation, but I will see what I can do about adding additional items for this. Also, after I sent the detailed instructions (which answered her questions about cleaning and check-out times) concerning the cabin on the day before, I did not answer her two calls because I had left the country for a much needed vacation and did not have service. Though many people have really enjoyed their time at Stargazer, it seems that it just wasn't a fit for this guests needs.
Helpful votes: 1/1
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