Was the listing description accurate regarding the location? Yes
Did the listing photos accurately reflect the rental’s appearance and amenities? Yes
Was the property clean and well-maintained? It was clean overall. We closed the other bed room doors and only used the master BDR and its bathroom.
Was the owner helpful in answering your questions or concerns? Via email, yes.
Would you recommend this property to a friend or relative? Yes.
What nearby activities, attractions and restaurants would you recommend? Glendale 9
Drive-In Glendale, AZ. Great place, 9 screens and 2 movies on each. In~N~out Burger close, plus lots of shopping. We bought groceries at Fry`s, Get a store card there at customer service it will save you money. We also went to, Wild Horse Pass Casino a couple of times, nice and not to far away. Just east of Phoenix on 1-10.
Drawbacks,nothing major, We have rented a lot of places from the VRBO site, and this is the first place that someone did not make contact us, asking if everything was ok, and too make sure we got in alright. We were asked what time that we would be arriving via email, so she could let her local Mgr. know. We never heard from or seen that person either. We didn't need anything, and got in and out just fine, but a courtesy call or text message and a thank you goes a long way with me.
Owner's Response: Thank you so much for your positive review. We appreciate your feedback. Especially the Fry's rewards card comment. We attached a Fry's rewards card to the key rings for future guests.
We will definitely send a welcome email the day of arrival making sure everything is as expected and our guests are comfortable.
We hope that you will return to stay at Tranquillo again in the future.
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