1
Property 418203
Lovely Home, very clean. well decorated,however, I suggest to who ever rents this home be very cautious it is a second floor rental. Be aware that the bottom floor is rented out as well. We hadn't even checked in and the people below had made some reference to us bringing our suitcases in. Our first night after dinner , we all decided to play a board game ( windows closed,spring break but extremely cold) and the renter below called the owner and complained about a PARTY upstairs. Then the owner preceded to email me several times in a short period of time, ( interent at the home not working) when she could not get a hold of me she sent her husband over, our children where leaving the house to go play pool and he scared them by walking up behind them and asked them if they where having a party? The next morning the home owner called me to remind me of the contract "no parties", we where just playing a board game, I assured her. Then she reminded me of no more then 8 guests...OMG ( they live in the same town) The rest of our stay we had to walk around on egg shells. The house sleeps eight but I recommend you look else where if you plan on having a family get together the house is not sound proof. I've never been treated that way before she was very accusatory. She ruined our family reunion. For the same price you can find a single home.
Owner's Response: We are very sorry that these guests did not enjoy their time at our rental property. It is unfortunate that they did not read the rental agreement, which makes it clear that there should be no more than eight people in the unit and that parties of any kind are not allowed.
On the second night of the reviewer’s stay, there was a complaint from the downstairs guest. She sent me a text at 10:00 p.m. and then sent a recording of the noise at 10:30 p.m. The upstairs guests were, indeed, being too loud.
The complaint was not made during family game time. The reviewer was not at the property when the complaint was made; only her teenage children and nephews were there (high school/college age). When my husband arrived, the group of teenagers were, in fact, coming down the stairs to leave. They were making so much noise that they did not hear him to begin with. When he finally got their attention, he explained who he was and that there had been a noise complaint. The young men in the group were extremely rude to him, so I doubt very seriously that they were scared.
When the reviewer finally responded to my emails the following day, we spoke politely on the phone for over 30 minutes. The reviewer insisted the teenagers had not been making too much noise, even though she had not been there. I have a feeling that she would suggest that her teenagers were not responsible for the broken light fixture in their room either. Rather than being accusatory, I was being clear. The contract does state that parties are not allowed and that the maximum number of guests in the house should be no more than eight.
We want guests who will be considerate of our home and of the guests staying in the other unit.
Helpful votes: 1/2
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