Submitted: January 23, 2013
Stayed: October 2012
Six friends spent the weekend at this lovely home for a girls getaway. The house was everything and more than we expected for our stay. We were close to shopping and restaurants and had a wonderful time at the house. The weather was perfect for October and we enjoyed the large front porch while sitting in rocking chairs and talking for hours. We were disapointed that the entire amount of the deposit was not refunded. We did not receive an explaination and my attemps to reach the owner by email were never answered.
Owner's Response: So glad that you enjoyed your stay!!
We are very sorry that you did not receive a response about the damage deposit refund. We did attempt to reply to your questions via email; I will resend the information you have requested about the partial damage deposit refund. Please be assured that we make every effort to minimize the amount deducted in order to make repairs, when repairs are necessary.
Thank you for your feedback. In the future, we will be sure to contact guests via phone if possible when damage deposit deductions are necessary.
It was a pleasure having you and we hope you will consider visiting again!
Helpful votes: 1/1
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