We were very pleasantly surprised on arrival. First of all, we were able to enter the room several hours early. Tony came to inspect the room which was more than up to par. Everything was extremely clean. The only thing that was a little lacking was the size of the oceanview balcony, and the door did not shut tightly, but it was not a problem. I am the only one of 6 who liked sitting on the balcony so I had plenty of room! The laundry was just one floor up or down, so drying towels and doing a load of laundry here or there was great. The pools were enjoyed by the kids in our group, as well as the hot tubs. There were some activities coordinated by The Palace staff. All the staff at the resort were very helpful and pleasant. Tony was fantastic when a small problem arose with our keys sticking. He responded extremely promptly and is such a great person! It was great to have a parking place when coming back late at night and not worrying about parking across the street like we have in the past. More than likely we will try to rent this same condo next year. The room sizes were very generous and the beds were quite comfortable. The beach chairs were new. The elevators were not that bad. The only time we had a long wait was when there was a mass exodus from the beach when a thunderstorm arose quite quickly. The hallways and lobby were clean and well kept. The lobby was being remodeled, but that did not cause any kind of problem. The larger pool was quite refreshing and being able to sit and watch the ocean was very relaxing. The bar on the pool deck was fantastic for a drink or a quick lunch and the prices were really reasonable. I really can't complain about anything. The Smith's were great to work with and everything went extremely smoothly. I would recommend this condo, Smith Rentals and The Palace for your next stay in Myrtle Beach!
Families with Teenagers,
Families with Young Children
Helpful votes: 2/2
Did you find this review helpful?