Great location and views
Submitted: February 4, 2013
Stayed: December 2012
The spacious apt - part of a private home - is located in an attractive neighborhood, and the views are indeed wonderful. The outside of the home is well maintained and attractive. Unfortunately, less care has been spent by the owners on the interior appearance. If you are looking for ambiance or a touch of Mexico, forget it. Most of the furniture appears to have come from a second-hand store and was scuffed and stained. The bedroom was large, but sparsely furnished - no bedside tables or good reading lamps, and the the king-size mattress sagged sadly
The kitchen was well equipped with all essentials.
The owners were friendly but clearly preoccupied with their impending departure. It would have been very helpful to have an information binder in the apt with appliance instructions and area information. As it was, we had to find out most things for ourselves, which could be an issue for less enterprising travelers. San Carlos is a wonderful, relaxing place and I would recommend it to anyone.
Owner's Response: Unfortunately my wife and I did have to return to the USA unexpectedly and on short notice. We always try to be available to our guests and their needs. The casita is however setup so that visitors can be completely self reliant. This includes a very thorough print out with everything from ‘how to’ on appliances, to which restaurants we prefer and a nice section on ‘what to do’ in San Carlos and surrounds. After seeing this review, we have decided to email this document to our guests prior to their arrival. The king sized bed mentioned in the review is a ‘Sleep Number’ that is fully adjustable. We were not told that they were having difficulty with the bed. We have changed the Sleep Number bed to a conventional queen sized bed so that this problem will not reoccur. The casita boasts a clothes washing machine and dryer, dishwasher, stove with oven, refrigerator, garbage disposal, TV, air conditioners, heaters and fans. The kitchen is fully equipped. There are always clean linens and towels and the casita is always immaculate when you arrive. The views are world class and if you like boats, you will love this place. All the boating traffic from Marina San Carlos passes in front of the house, making the view an ever changing delight. The property is professionally managed when we are in the USA and the grounds and outdoor areas are cleaned once a week. It saddens us that these people were not completely satisfied. Please note that your happiness and satisfaction is our primary goal. Thank you, Paul and Cate Bishop
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