Escaping MN winter
Submitted: March 24, 2013
Stayed: March 2013
Great location for many activites. Condo had wonderful decor. Grounds were emaculate and pool clean, had it to ourselves entire week. Beach was great for swimming, not so much snorkling. Hidden beach was walk from condo was a fun family adventure. Load up on groceries at Ralphs which is 10 min away. Few issues were the microwave didn't work the best, the ice in fridge didn't dispense out door I believe it is suppose to. Guest bath had dirty towel hanging in bathroom and tub was full of sand and sink faucet was extremely loose. Only supplied half roll of TP in each bath for entire week. Suppose to load and run dishwasher last day but detergent was empty. Washer and dryer came in handy, kids loved the free wifi. Too many things to do and not enough time. We kayaked bio bay which is 5 min from condo. Take a right out of gate and drive to end of road and end at park where the outfitters bring their trailers of kayaks. Park has food kiosks to try a variety of cheap local dishes. Kids loved the pina coladas! Catamaran trip was incredible and also very close to condo. Take a left out of condo and follow road around to left past El Conguistador and go a few miles to marina. If you continue past marina turn off you will continue a few miles further to the ferry turn off which has signs clearly matked. Took ferry to Culebra and Flamenco beach. Make sure to get ferry ticket office before 7:00 to get tickets. If you get motion sickness might be good to take something for it before you take ferry. Ferry was only $5 round trip and same for shuttle to beach. Lots of kiosks at beach make sure you have cash. Great cheap day in paradise. Nature preserve with tour and spanish lighthouse is a short walk to right out of condo. El Yunquin rainforest only 15 min drive so was Luiquillo beach with row of kiosks and souveniers. I don't think we could have found an any more perfect condo location for all the things we did or wanted to do while on our vacation in PR!
Families with Teenagers,
Families with Young Children
Owner's Response: Thank you for your review. We regret that you had a few issues that, perhaps, might have been resolved with a phone call. Regarding the microwave, the ice in fridge and the sink faucet, they could have been fixed if I, as the property manager, would have taken notice of these issues.
In relation to the guest bath that had a dirty towel and that the tub was full of sand, I will personally passed the complaint to the maintenance crew which is paid in order to maintain clean all the apartment, including towels and tubs. Then again, I never received notice of this issue. I would’ve love to fix the problem to make your stay more comfortable.
We remind you that this apartment is a vacation rental (not a hotel) and every family needs to bring or purchase their personal articles as toilet paper and soap.
I apologize for these inconvenient and we will take immediate actions on these matters.
Thanks again for your review and the opportunity to clarify these issues and I am glad that you and your family had a great time during your stay.
Helpful votes: 1/1
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