Nice Cabin...But Dirty
The whole concept of this cabin is wonderful. We liked the layout, the internet, the locations, the view, etc. Our long weekend stay in this cabin was a gift to my parent-in-laws from our family & my brother-in-law's family. My father-in-law is unable to use stairs, so the elevator was one of the BEST amenities. The initial appearance of the cabin was nice. Once we were settled in & began our first evening there, we started noticing multiple problems. The dust on all the decor in the living is at least 1/4 inch thick. It's also really bad on the light fixtures on the 2nd level. There were many broken decorations inside & out. You're greeted at the front door before you enter by a broken bear statue. You'll then continue to find broken things. The dishwasher door will close, but it is crooked, so you must pick up on it & push it to the left. Also, several of the bedrooms appeared to have dirty sheets still on the bed. (hair & stains on pillowcases/sheets) The biggest dissapointment of all would have to be ALL of the "jet bath tubs". Our kids were so excited to play in the tub(since we don't have one that big at home). We ran the first bath & as soon as the jets were turned on, the water was filled with pieces of mildew. We moved the kids to another bathroom to try again, with the same outcome. They ended up taking a shower the first night. We ran the tubs again the next morning, with the same result. We called the offce and were told that we were "seeing hard water & to run a pack of the dishwasher detergent for 15 mins through the tub & jets & it should go away." We did that, then emptied the tub & ran fresh water, with yet again the same result of water filled with pieces of mildew. (Hard water causes white spots on places it dries, not black pieces in pipes) We then filled all the other tubs in the house & each one filled with mildew. Our kids NEVER got to enjoy that part of the cabin. It is sad we paid that much money just to have a lot of dust & dirty tubs & sheets! We did not want to make a big stink while we were all together at the cabin b/c we didn't want to ruin the trip for my in-laws. Once we checked out we called the office back on our drive home. We told Jeannie all the issues & all we were told was"I am so sorry that happened." We won't be using this cabin again or Aardvark Rentals. I hope the owner of this cabin reads this & changes cleaning crew. Bleach run through each tub after each stay is also a good idea!
Helpful votes: 38/39
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