Good house, didn't fit expectations
Good house, didn't fit expectations
Submitted: October 5, 2011
Stayed: August 2011
We stayed here for our honeymoon and thought the house was nice. It needed some cosmetic fixes, new paint and such, but overall it was in good, clean condition. It was a little farther outside of Orlando than we were expecting, but that was fine -- just a little more driving.
Out biggest issue was the service and expectations of the house. For example, the booklet of rules/info about Florida in the house asked that guests put towels and sheets in the washer before they check out to help out the cleaning staff. Not a big deal -- however, they provide no laundry detergent. We found it unreasonable to ask us to launder and then not provide the items needed and found it surprising after how accommodating the management was.
We were also surprised by how sparsely the house was stocked. We have stayed in several vacation homes before and they always have staples -- bread, cleaning supplies, salt, pepper, beach towels, etc. The house had none of these things.
Overall, a good value for the money but we will not be staying in the house or with that company again.
Owner's Response: Thank you very much for taking the time to review our home. While I am very happy that the house met your expectations, I am sorry that the supplies were not up to what you expected. This home is self catering and therefore would not have the supplies that you had expected to have available in the home. We would note that our website does offer some of these items as additional options.
Helpful votes: 5/5
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