ENJOY OCEAN BREEZES IN THIS COMFORTABLE BEACHFRONT ONE BEDROOM

Owner's Response: I am stunned by your review! You bring up issues that are beyond reason and out of our control. Your review is extremely unfair.

For instance, I don't know how the pool could have been "cold", since the temperature when you were there was between 75F and 84F degrees. The beach directly in front of the building is a well-known surfing spot, especially in winter. Had you walked a few yards east on the beach in front of the building, as we said in the materials that we sent you, you would have found a much calmer part of the beach which is safer for swimming. It is quite unfair that you fault us for things that are completely beyond our control. For these reasons, we find your review very unfair and misleading.

We have over 40 reviews for three apartments in the same building and your review is the first one that is less than 5 stars. We have been renting our apartments on Homeaway for 7 years and we pride ourselves for giving excellent service. I guarantee you that the few valid comments that you make will be corrected, such as openning the new dishset and putting it out so that it is accessible and the dishes don't look "mismatched". Our property manager lives a block away and she provides additional cleaning if guests find anything to be unsatisfactorily clean upon arrival. Had you read the materials that we sent you, you would have known to call the property manager if you found that something was not properly clean when you arrived.

This apartment was completely gut-renovated a year ago, including new floors, kitchen, windows, etc. All appliances, including the mattresses, are new. Instead of posting this unfair review, a quick call to the property manager would have saved you the trouble. In fact, there were new sets of linens in the closet if the ones that were on the bed were too "cheap".

There are no dishwashers allowed in the building, so I am not sure how to respond to that.

The building is directly on the beach, so things tend to rust easily and maintenance is a constant struggle. In fact, the lobby of the building was being prepared for re-painting while you were there so that may be why you found it to be "shabby". A new elevator is being installed.

In short, we would have appreciated the opportunity to address any issues that we could have improved for your stay. We couldn't have made the temperature any warmer or the waves any calmer, but we would have happily changed the linens and dishes for you.