Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall, the stay was enjoyable. We love having a boat slip to use for the entire vacation.We work a long year, owning a commercial concrete company, so we come on vacation to relax and get away from paperwork, etc. When we called the front desk to inquire about certain unknowns we were told to READ THE BULLET POINTS and the welcome guide. When we called to inquire about finding beach towels we were told we did not READ THE PAPER correctly. I think instead of making your guests feel like an inconvenience it should be understood that some people do not want to thoroughly read through each piece of paper. It may be a better practice to provide great customer service and simply tell the guest what they would like to know. The condo second bathtub needs some work. The spout is very hard to pull up in order to use the bathtub. There was a dead rodent near the trash can in the kitchen, but due to feeling like an inconvenience to the front staff, we did not call for maintenance to remove it.The sheet of paper states that bedspreads, blankets and beach towels are not exchangeable. I think it would be nice to know, on that sheet, that beach towels MUST be rented. I also believe that a unit, depending on size, should accommodate enough beach towels, FREE OF CHARGE, for the duration of the stay. Charging $5.00 to rent a towel seems very petty when you pay top dollar for a condo rental.