A comfortable month in Studio City
Submitted: January 28, 2013
Stayed: December 2012
I spent a month in this apartment and loved it. It is even better in reality than in the photos. Very spacious and clean, great kitchen and bathroom, loads of closet space, terrific heating (necessary during a bitterly cold snap in LA), private and secluded in a stellar location, a real gem.
A few things to note during my stay: there was no CD player or stereo despite those things being listed as available; and the DVD player only played in black and white. The owner had it looked at and insisted it was working fine, but I tried four different discs and it just wasn’t working. Some wine glasses would have been useful, as would a welcome roll of toilet paper, some soap and a few other basic essentials that most holiday rentals supply to get a weary traveller started.
The other main issue was that as the apartment is structurally part of the main house and the divisions are not sound-insulated, I could hear everything going on above me, from footsteps to heavy doors sliding open and closed, to conversations, to dogs barking and scurrying. I was at home more than I normally might have been due to being ill with the flu, and the owner said nobody else had ever remarked on this, but I think previous guests were just too polite and shy to mention it as the noise is inescapable. Additionally, the owner was difficult to communicate with, often not replying to emails, and both the booking and deposit refund processes were painfully slow. She and her husband were, however, mostly friendly during my stay.
Those things aside, this was the most comfortable and luxe holiday rental I have stayed in and if the above issues are not a problem for other travellers, then I would definitely recommend it as a gorgeous place to stay.
Owner's Response: We were surprised and sorry to read this guest’s review given the fact that in all the years we have been renting this unit we have NEVER had any negative reviews. Our guests repeatedly remark about how peaceful and quiet the unit is and how lovely the location is. Often we welcome them and their friends back for return visits and many have become friends. Surely the fact that she was sick for her entire stay made things difficult and uncomfortable for her and we certainly can sympathize. We pride ourselves on the attention we pay to details and our guests and strive to provide a well-appointed and stocked property as is evidenced by the other reviews. We sincerely hope that her recovery was swift and that her subsequent stay in Hawaii was a good one.
Helpful votes: 1/1
Did you find this review helpful?
Yes
No
