Submitted: October 11, 2011
Stayed: October 2011
The cottage was cute and located in a nice place. The layout was perfect for two different families.
The cottage may have not been used before we arrived because there were things left in drawers and trash left from previous guests. The cottage was not fully dusted or swept to our satisfaction. The water was hard and it bothered some of the guests.
However, I have been communicating with the owner and he was helpful on questions I had asked him about the place.
I would recommend this cute little place and you would be pleasantly surprised on how comfortable this place is. If you are a casual traveler, its for you. If you are fussy, stay at a more expensive place. I won't mind coming back myself.
Owner's Response: We do very much appreciate positive review and because we on not near the Silver Lake Guest House we, as owners, do need to know about and negative issues as well....
However, we do ask to be informed immediately, instead of after the our guests' have departed, in order to have an opportunity address any issues promptly.... .
We ask our guest to first contact the house manage, and us as well, in order to to convey details to housekeeping who will resolve issues which may occur from time to time.....
We do aim to provide detailed housekeeping and keep the water system maintained.....
Helpful votes: 12/13
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