New on the outside, but old on the inside
The property was large with lots of square feet. The furniture was older and fixtures out dated. The AC could not be set below 75 deg. Only one TV in the house had a cable box. The rest of the TV’s could only get the local channels. The Back yard had a screened in pool, but the week we were there the chlorine level in the pool was too low to use, the water was green. When we called the management company they came out, but the water quality never improved. The bed in the master bedroom was newer and comfortable, but the sheets and blankets were old and some of the sheets had small holes in them. Once we went to wall mart and bought a set of sheets and a few pillows it was great. The house did appear to be free of any bugs accept for a few small ants in one of the bathrooms. All in all I felt like for the price it was a good value, but I wish the backyard had been fenced in for some privacy and I wish the pool water had been less green. I also wished the furniture and carpet had been in better shape. The property was close to Disney and we were able to get to the parks in a few minutes.
Owner's Response: It's a rental house and not a high end hotel... We keep it friendly, clean and safe.
We always try to address feedback in the timely fashion. I forwarded this review to our management company and they told me about the pool issues. The water was treated and since they didn't hear back they thought all was well. If you don't tell them a problem still exists they won't know.
The carpets are steam cleaned 4 - 6 times a year. They were just this week too. We recently refreshed the towels leaving the old ones as pool towels and some of the sheets. We stock enough linen, pillows and towels for 13 people. All the beds are all newer.
There are 5 TV's in the house. 4 are HD and do not need cable tuners. The backyard is fenced in on 3 sides. It's semi private and backs up to our neighbors pool areas.
We are always trying to improve the house. That's why we put in a pool heater and a new deck table / chairs. Currently we are considering making one of the living areas a game room and moving the furniture out.
Thanks for your feedback.
Helpful votes: 1/2
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