Luxury Hotel-Condos at the Grand Sierra Resort & Casino

First of all Ken and Tammy were very helpful. Everything went so smoothly. All I had to do was contact them, make my reservation and when I arrived at the GSR, I checked in and went to my room. Simple. I love the unit, the hotel and working with K & T. I am planning on using them again next time I head out to Reno. I HIGHLY recommend this!

Wow! What can I say?

1st - The process of securing the room w/Ken & Tammy, from my first email inquiry their responses were quick & informative. We ran into a situation & had to change our travel dates. Boom! Tammy, Ken & an associate named Tracy worked w/us to move our dates & again resecure our room. We were just shy of 14 days before our travel dates. We later found out Grand Sierra Resort was sold out for our travel dates! We count ourselves lucky to have had such great people to work with.

2nd - The room! We had a king room & it was exactly as described. Nice size Fridge & Microwave with couple bottles of water provided to us each day. Bed comfy the view nice shower big enough for 2 & the room size great. Its sure was nice to be able to WALK around a room without running into something! Our room had a couch, who always wants to sit on the bed everytime you go back to your room?

3rd - The entire property of Grand Sierra; we enjoyed it! Hit the pool the first day, yep it was a mistake, should have put the sunscreen on! Bar service at the pool was so-so and the drink prices were a little high but nothing really that unusual or unpleasant. We were going to catch a movie at the theatre but we had so many things planned in just a few days we never made it. We hit the driving range, kinda cool. There are several restaurants including a Starbucks & I think a 24 hour Cafe (good icecream). Personally, the restuarants are slightly overpriced for their average quality. <spoiled from home good restaruants at great prices> Anyway try the buffet instead. I know that sounds horrible but the buffet was amazing! The food had flavor! It was our best meal & we ate on the property, in Reno, and in Tahoe! It was the best bang for our buck, we used comps the hubby earned while gambling which reduced the price. Wish we would have gone on the first night instead of the last! Urgh!

4th - Walmart is about 7 min walk across Sierra's parking lot, we hit it first thing and grabbed some soda. A youth baseball tournament was in town w/several teams staying in our hotel. We saw several moms hauling bags of chips & snacks from Walmart!

5th - Getting around. Sierra shuttle from the airport to hotel & back was great. Talk to drivers, they will give you some tips. Cab ride to downtown Reno $10 each way. The riverwalk from downtown to Grand Sierra about 2 miles but not to be done at night.

6th - Overall rating A+ & would book again!

I made a last minute request of Tracy and Tammy to book this room the day before my niece's graduation from UNR. They got back to me within hours of communication and set up everything the next morning the day we were to drive up. The room was VERY clean and comfortable. We got the king size bed which was more than roomy for my wife and I. The bathroom was big enough for both of us to get ready at the same time which is a big plus. The kicker was that the room is extremely quite inside even though you can hear the occaisional shouts of other "guests" it's not like the other hotels that the walls are paper thin so sleeping was never interrupted. Tracy and Tammy are AWSOME and I highly recommend renting this room from them. I know my next Reno visit will be to Grand Sierra as soon as I contact Tracy and Tammy. Thanks guys!!!!!!!!!!!!!!