Great location, excellent communication prior to arrival
Submitted: May 27, 2012
Stayed: May 2012
The owners were very helpful prior to our arrival and the "welcoming service" on arrival was good. The young lady was excellent, friendly and rearranged beds to the formation we had requested on the booking form.
The apartment was VERY well appointed, all ammenities, clean etc. The toilet was small, but functional, bathroom and kitchen fabulous. We have 3 energetic children, and we fitted comfortably.
The apartment was noisy at night on the weekend as it is in a busy and vibrant area, nothing some earplugs didn't fix, and i guess that is part of living in the city.
I can't fault the apartment, and the owners, however the "welcoming" company they use could do with improved communication. The bed arrangement hadn't been communcated to the cleaner, toilet door handle broken, we requested assistance with organising a taxi for our departure which we were assured (on arrival) would be fine (3 kids and lots of luggage is not ammenable to public transport!!), howvever, we were then told on the morning of our departure (after the poor young lady trying without success to get us a taxi) that this was not part of their service. I contacted the manager without result. We were stranded with the company contact of the day on the side of a busy road with luggage and kids trying to hail a large taxi, or 2 taxis, for over an hour. This meant we had to drastically alter our plans and put a real downer on our parisian experience. It was highly stressful. This could have been avoided with better communication from the welcoming company - so if you want a taxi - the lesson is pre book!
Despite that, I would stay there again
Families with Teenagers
Owner's Response: Hi kate,
Thank you for your nice message.
I would like to tell you that in the heart of all the cities it's preferable to close the windows to keep silence. If you close the windows, the apartment is very quiet . We lived there so we installed double glass on all windows.
For the taxis in Paris it's very important to book it about 72H before, if you leave in the morning.
The service provider can book it for you.
Helpful votes: 7/7
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