Run as fast as you can IN THE OTHER DIRECTION!
First of all, let me say that my family is in no way difficult to please. Our goal was to spend time together after celebrating my brother in law's retirement from the military. This was a big deal for us considering he served for >20 years, his oldest daughter flew in from FL, my husband and I flew in from PA, and my in laws flew in from ECUADOR! Based on the photos & description posted on this site, we were truly excited to see this place. Unfortunately, when we arrived at night after driving for several hours we found a dirty, run down property that had to be cleaned before we could even sleep. Linens were dirty, living rm area rug was so old and filthy we couldn't walk on it without shoes, bathroom shower curtain was black at the bottom with build up, dirty toilet, empty pill bottles in kitchen & bathroom cabinets, used toothbrush & toiletries, sardines in freezer, spilled food in refrigerator, garbage in the kitchen, dirty sponge & plate in kitchen sink, months' worth of dust on ceiling fan & tv stand, no cable or internet as advertised - just a 'no signal' message when we turned on the tv. False advertising from start to finish. The ad says "This new vacation condo has a great view" which is not true by any stretch of the imagination. There is absolutely no view & even if there was, the windows were literally too dirty to see out of. The ad says, "state of the art TV's & appliances! You will enjoy the 46' flat screen Hd TV in the living room & 32' LED TV in the master bedroom. New custom appliances including, dishwasher, range, microwave, refrigerator, garbage disposal." What we found was a tv in the living room, no tv in the master or anywhere else, no dvd player or cable or internet. The appliances were very old & just like everything else, so dirty we didn't want to touch them. Patio was overgrown with weeds, littered with cigarette butts & human hair (guessing previous renter got a haircut out there?), & the rusted out charcoal grill had a carpet remnant & plastic shopping bag inside. Far cry from the ad's, "Be sure to plan on grilling by the beautiful tropical pool area." The pool area is on the opposite side of the property from the rusty grill. Homeaway's guarantee states you have to leave within 2 hrs of arriving if something is wrong, which was impossible for us with my neices & 70 year old in laws. After many convos with the owner & texting him photos he agreed to refund us but never sent a check. PLEASE don't waste your time and $$$$!
Helpful votes: 1/1
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