4
449 Fox Loop Rental Property
Rating Details:
I was satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was clean.
The property manager was very helpful.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had to kill cockroaches on a daily basis(inside); there were spiders webs throughout the outside of the property: a lot of the glasses, mugs and dishes were dirty that were in the cupboards, the shower head in the front bathroom needs to be replaced (its gross looking)
Manager responded on 10/31/2012:
Thank you very much for your review Linda. We really appreciate your feedback, but also wish you would have shared the issues with us while here, as that would have allowed us to take corrective action where possible. We are sure that would have made your stay even more enjoyable. We looked into the concenrs pointed out by you. Fortunately, we have not been able to find any live roaches after your departure, nor have we had reports from guests following your stay. Generally, a house in Florida may see a dead roach maybe once a week, really meaning that the pest control treatment does its job. All our vacation homes are treated frequently. Spider webs between the trees/bushes surrounding the pool enclosure (on the outside) are a bit hard to prevent though, but we spray against that either way; we firmly believe that every effort helps! The coffee mugs, etc. were now clean and we will make sure to pay better attention to that. We would not consider the shower head to be gross looking (a fairly new one as a matter of fact) but removed the somewhat built up calcium residue from it so looks brand new again. Thanks again for your feedback and we look forward to welcoming you again in the future!
Helpful votes: 4/4
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