Great place, room for improvement check in
Submitted: February 9, 2013
Stayed: December 2012
Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was more than happy with the location.
The vacation rental was spotless.
The property manager was somewhat unhelpful.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall nice place with great sports facilities, very clean and convenient bus shuttle. Loved the fireplace. Just two improvement points:
5pm checkin is unusually late, why no earlier check in?
Why don't you email or text the access codes? it would save a totally unnecessary trip to the management company.
Manager responded on 1/4/2013:
Louise, We check you in in person so you can sign your check in documents etc. Normally we would have been glad to let you in earlier however with back to back rentals it is impossible to clean them all at the same time for an early arrival. I am glad you enjoyed the property and I appreciate your business. With Kind Regards, Kent
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