Charming Apt. with Bar Directly Beneath
Submitted: December 14, 2012
Stayed: November 2012
I was very satisfied with the condition of the vacation rental.
I was very unhappy with the location.
The vacation rental was very clean.
The property manager was adequately helpful.
Overall, I do not recommend this vacation rental.
This apt. is located on the 2nd floor and a bar is on the first floor. The noise during the hours the bar was open, 7p.m. - 2 a.m, was very loud. There was a steady stream of taxis bringing young people to drink, sing, etc. There was an intermittent whirring sound throughout the night. I talked to Cassie at Cobblestay today and received no satisfaction. In reality if we had known of the bar below us we would never have rented the property. I searched the location on Google Earth and saw no bar nor was one mentioned in the decription of the apt. Cassie said this is the first complaint ever about the noise and said that we should have contacted the office during our stay to get moved to another property. We find it difficult to believe that everyone else has been happy with this situation. We find it difficult to believe that someone in this process didn't know about a noisy bar now located on the first floor and, based on the response to our complaint today, seriously doubt that we would have been moved while there.
Owner's Response: Merci for your review. We are also pleased that you took the time to call our office. In cases where guests are not pleased with their apartment, when notified, we always make the attempt to move a guest to a different apartment. We are sorry that you encountered the noise from the wine bar but hope you enjoyed the comfort of the property and your trip to Paris.
Helpful votes: 3/4
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