Submitted: February 9, 2013
Stayed: December 2012
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was more than helpful.
Overall, I recommend this vacation rental.
the only mess up was checking in. check in was 4, but we arrived about 1.5 hrs early. the check in woman said it was fine, and gave us the key code et al and told us to go on over. what she didn't realize was that the code did not become active until 4:00. I called her from the unit, told her the key code didn't work. She said it should, and didn't see why it wouldn't work. So i stood outside the condo with luggage while she figured it out. I had to wait till 4 anyway; check-in person should have known that code is not active till a certain time.
Manager responded on 1/31/2013:
Sharon, You are absolutly correct. Becasuse of your expirence we have changed our check in procedure for those units and began activating the codes at an earlier time. I am glad you enjoyed your stay and we look forward to seeing you for your upcoming booking. Regards, Kent
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