Very Unsatisfied!
Submitted: February 8, 2013
Stayed: March 2012
Rating Details:
I was very dissatisfied with the condition of the vacation rental.
I was very unhappy with the location.
The vacation rental was very dirty.
The property manager was somewhat unhelpful.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This was the worst vacation rental I have ever had. The towels were from the pool area ans had blood stains, the carpets were filthy and the bed felt like the coils were going to pop through the mattress! I called the rental agents who told me we would be by the pool - we weren't and nothing was done about that. The cleaning company said the vacuum was plugged and the owner had been told about the mattress but theyvhave not done anything about it. The bedding was disgusting and again the cleaning company said they fired a cleaner but really none of this should have been my problem. I won't return and I would suhgest you rent elsewhere!!!!
Owner's Response: I really appreciate your feedback - we are disappointed with the agent too so we fired them!
We have dealt with all the issues and our home is now perfect. We have had hundred's of Guests and just this one complaint. If you re-book our home we will provide a 15% discount. Thank for the feedback.
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