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Moon Palace All-Inclusive VIP Ocean View Resort: EXTRA Credit/ Kid's Free/Golf


Member since: 2011
Call Owner
Enter your email address to view the phone number
Speaks: english
Bedrooms 1
Property type hotel
Minimum Stay 3 - 7 nights


Member since: 2011
Speaks: english
Response time:
Within an hour
Response rate:
Calendar last updated:
March 29, 2015
Call Owner
Enter your email address to view the phone number
Book with confidence
Book with confidence
Guaranteed, secure, with no booking fees
Add vacation protection services to your booking
Three services to protect your trip:
Protect your payments in case you need to cancel.
Guarantee the rental meets your expectations
Ensure you're prepared in case of accidental damage.

Moon Palace All-Inclusive VIP Ocean View Resort: EXTRA Credit/ Kid's Free/Golf

Bedrooms 1
Property type hotel
Minimum Stay 3 - 7 nights


Cancun Hotel Rental Photos and Description

Studio, 1 bath, sleeps 2-4

Moon Palace All-Inclusive VIP Resort

A 7 night reservation using our All-Inclusive VIP Superior Deluxe Jacuzzi Suite, VIP access includes:

-taxes, fees and gratuities

-arranged transport to and from the airport

-All food and All drink

-VIP level 'perks'

-two added select tours per person

-use of non-motorized watercraft

-all on-site entertainment

-transport to the hotel zone

-use of area Palace Resorts

-free wi-fi and free phone calls to Continental USA and Canada

-free use of the Kids and Teen Club and much more!

-The current $1500 Palace Resort Credit Promotion is included with a reservation.

-unlimited golf available

KIDS FREE SUMMER June 1 - August 31 included!

(under 13 years old)

U.S. A. membership and rates**

EXTRA RESORT or SPA CREDIT with your reservation and included unlimited golf access--Please email or phone me for further details !

Nothing compares to the Palace Experience: be greeted at the airport by representatives and whisked away to a world-class vacation experience. Tips and bills are no longer your concern as you eat, drink and play at this All-Inclusive resort. Enjoy free day transportation to other select Palace Resorts in the Cancun area and take full advantage of your All-Inclusive package at those locations as well! Tour the glory of ancient man and nature with day trips to famous Chichen Itza, Coba or Tulum; or head underwater with hotel diving certification program and extensive diving options in one of the worlds most breathtaking ocean environments. Feeling wild? Forget yourself dancing the night away in one of the worlds hottest nightclub scenes! Ziplines, water parks, shopping and more are yours to enjoy here at the world's premiere vacation destination!

Palace Resorts are well known internationally as providers of the best in All-Inclusive resort accommodations. Enjoy an amazing Moon Palace vacation, and learn the true meaning of luxury as you enjoy unlimited free usage of 15 restaurants and 16 bars, 24 hour complimentary room service, 7 outdoor pools, 6 swim-up bars, water sports marina, excellent on-site nightclub, 2 gyms, and nightly live entertainment. For families, 2 kiddie pools are available, and 2 kids clubs with event coordinators to keep your children active and entertained while you too enjoy your vacation. The new Teen Club has entertainment and food directed to this special age group. For you: unwind with a couples massage or hydro therapy session for a premium experience.

Adding Unlimited access to golf to you package is an amazing option! Polish your game all day long. Enjoy the lush tropical scenery right from the greens - these courses are ecologically balanced and surrounded by mangroves, jungle and all manner of local wildlife! The Moon Palace course, each a Jack Nicklaus Signature creation, offer three 9-hole courses, each par 36, for a total 10,798 yards of challenge for all levels. If golf is your game, contact us!

To top this package off, our membership reservations include $1500 Resort Credit with your 7 night stay! Use this credit on spa treatments, tours or special dinners, at Jack Nicklaus Academy of Golf or wine upgrade and more. Treat yourself! Ask about how to have added SPA or RESORT credit added to your stay.

Accommodations include a VIP Jacuzzi suite with private balcony, full maid service, flat screen TV with satellite feed, wireless internet, free long distance (US, Canada and Mexico), and a fully stocked mini-bar with bottled water and premium brands of beer and alcohol. The hardest part of eating will be choosing what to have as you peruse the menus of the many on-site 5-star restaurants, with styles ranging across the world, from traditional Mexican, Caribbean, Italian and Brazilian cooking to exotic far-east fare. Formal or informal, the choice is yours: will today be a gourmet breakfast or do you want to quickly hit the buffet before heading out for a round?

We have over five years of experience making reservations for guests through our U.S.A. membership, lots of repeat guests and many great reviews which all attest to our ability to get you the best All Inclusive VIP vacation package available.

Contact us today!


Q: Does it make a difference what country membership I use to reserve?**

A: YES!!! As a USA or UK Passport holder reserving using Canadian rates you WILL have added fees due at check in! Only Canadian Passport holders can use the Canadian rates with no added fees upon arrival.

Q: Are there any added fees?

A:Using our U.S.A. membership, there are no added fees upon arrival. The only resort added fee at check-out is a tax of 16% on resort credit you have used (use all $1500=$240).

Q: Can I use the amenities at other Palace Resorts?

A: Yes, Palace Resorts has several locations in Cancun, from downtown to further out along the Mayan Riveria. The Beach Palace, Sun Palace*, Playacar Palace, Cozumel Palace and Isla Mujeres Palace* are all available for day use. (*adults only)

Q: How do I get resort credit?

A:Resort Credits are activated upon arrival and will include any activities scheduled with the Vacation Planners.

Q: Can I use all my resort credit for spa?

A: The limit is 20% resort credit can be used for spa ($300 for a 7 night reservation).

Q: Can I use resort credit for golf rounds?

A: Yes, resort credit can be used at Moon Course and Riveria course. We can also add Unlimited golf access.

Q: How do I get tickets for special live entertainment?

A: Special entertainment tickets ( bands, shows) 2- tickets are included with 5+ night reservations.

Q: Is it safe to drink the water?

A: Absolutely, Moon Palace has an on-site reverse osmosis system, and the city water is treated also. Bottled water is provided at restaurants, and in room.

Q: Do staff speak my language?

A: The staff generally speaks English conversationally. Many of the entertainment shows are conducted in both English and Spanish. Levels of fluency vary but the staff are always eager to help.

Q: Are golf tee times hard to get?

A: Generally no.

Q: What services are offered at an additional cost?

A: Car rental, motorized water vehicles, para-sailing, horseback rides, additional spa and massage packages, beauty salon services and upgraded wedding packages are available through Palace Resorts.

Q: How far away is the beach?

A: Right by your room. The resort has over 2000 yards of beach-front property, and this is separated from the main beaches of Cancun for a private beach experience.

Q: How is security at Moon Palace?

A: All staff wear ID at all times, and all guests are checked in and out upon entering and leaving the resort.

Q: Is Palace Resorts ecologically conscious?

A: Yes. Part of the grounds is set aside as an ecological reserve. Funds from the recycling of plastic, glass and aluminum support the Place Fundacion, which is devoted to improving the local community. Leftover food is recycled offsite. The golf course is designed to incorporate the latest in low-impact upkeep.

Q: How can I learn more about Palace Resorts?

A: Feel free to contact us and ask questions!

More Details
  • children welcome
  • pets not allowed
  • smoking allowed
  • wheelchair accessible
Justine (Owner)
Member since: 2011
Call Owner
Enter your email address to view the phone number
Speaks: english
Response time:
Within an hour
Response rate:
Calendar last updated:
March 29, 2015

About Justine

Justine and Larry, retired. Married, with two grown kids and two middle-aged dogs. We ALWAYS enjoy visits with our extended family at Palace Resorts.

Justine purchased this hotel in 1998

Why Justine chose Cancun

Cancun and the Mayan Riviera are historic, beautiful and vibrantly alive. During our first visit in 1998 we knew we wanted to come back and explore what the area had to offer. Our Diamond membership has encouraged us to return, at least once a year, and offered many amazing experiences, as a family and a couple. We have seen the ruins in Chichen Itza, Ek Balem, Tulum, and Coba. Visited the Colonial city of Valladolid and the islands of Isla Mujeres and Cozumel. We have snorkeled in coves and on the reef and even went on hotel certified dives. The beaches and the Riviera towns are all unique and encourage a slower pace and relaxation. Our ownership has even been responsible for us learning to play golf. We are always reluctant to leave and can't wait to return!

What makes this hotel unique

People ask if we keep coming back for the golf, the beach, the massages, the food, the drink. More than anything it's for the people. Over the last 15 years we have watched bus-boys advance to managers, maids become head waiters. All of them see us and welcome us with a smile and an hug and say 'welcome home'. We love sharing our member benefits so others can enjoy the wonderful experience of a Palace Resort vacation.

Why HomeAway

Bedrooms 1
Property type hotel
Minimum Stay 3 - 7 nights
Book with confidence
Book with confidence
Guaranteed, secure, with no booking fees
Add vacation protection services to your booking
Three services to protect your trip:
Protect your payments in case you need to cancel.
Guarantee the rental meets your expectations
Ensure you're prepared in case of accidental damage.


based on 77 traveler reviews

Write a Review
Moon Palace All-Inclusive VIP Ocean View Resort: EXTRA Credit/ Kid's Free/Golf
average rating of 4.896104 based on 77 reviews

Awesome Vacation!!

  • 5 of 5

We enjoyed our stay at the Moon Palace this Spring Break. Justine was wonderful at helping us book our trip. We had no problems when we got there nor when we left. Will definitely book again with her!

  • Submitted: Mar 29, 2015
  • Stayed: Mar 2015
  • Source: VRBO, from HomeAway
Burlington, Ontario Canada

14 fabulous days

  • 5 of 5

Sun, golf, great food, dolphins, pools, spa, great people...whats not to love. We had a fabulous 14 days at the Moon Palace Golf and Spa Resort Feb 11 - 25, 2015. We stayed in the golf villas and loved them. They were perfect for us but everyone has their own preference which is important when choosing. We loved being away from all the activity and could come and go with our own golf cart. We were steps from the golf course, which we played every day. It was wonderful, challenging and in great shape. We enjoyed all 9 hole courses, Lakes, Jungle and Dunes. The Dunes is the most challenging. As I have already said you need to educate yourself on this resort its so huge and has so much for everyone but depends on your travel style. You will also find a lot of choices as far as restaurants and again what you like will depend on you. I also have Celiac disease which limits my choices. Our favourite restaurants were Gondola and Brazilian. We liked the Caribeno for breakfast at the Grand as we could eat outside. We actually ended up doing buffets near the end as we could pick and choose what we wanted. As far as Momo's I would say if you go the tapinaki section is the way to go. We could not due to my restrictions but it looked great and a la carte was the worst meal I had...probably because of the gluten free issue. Things are slow because the staff are hindered by the processes they must adhere too and it takes long to get anything done so just go with the flow. Again, if you travel you should do your homework and follow up on things...this resort is very very busy. Justine was fabulous to work with, that is why we choose to book through her. She was very responsive, helpful and flexible. If we were to return I would not hesitate to book through her again....this is the only way to go if you are going to the Moon Palace!!!! Thank you for everything Justine :-)

  • Submitted: Mar 25, 2015
  • Stayed: Feb 2015
  • Source: VRBO, from HomeAway

Travel with Justine!

  • 5 of 5

A great week in the sun! Justine was great to work with, took care of everything. Would definitely go back and book through Justine. It is a large property, but spread out just right and beautiful. Great Staff all very friendly. Yes, resort has pros and cons, but don't all of them. Thanks for taking care of us Justine!

  • Submitted: Mar 25, 2015
  • Stayed: Mar 2015
  • Source: VRBO, from HomeAway
Kentucky, USA

R Gavin

  • 5 of 5

We booked a week at Playacar Palace through Justine. I had some trepidation about booking indirectly with the resort, but it was all unfounded. Justine was very professional and available to answer any questions we had. It sounded too good to be true, but it certainly wasn't.

My husband and I have traveled extensively around the world, and neither of us had ever stayed at an AI, as we tend to be DIY travelers. We are now traveling with our toddler son, so we wanted something a bit more relaxing, but would still enable us to get a little local flavor, and Playacar Palace fit the bill.

We were able to lounge at the beach and pool daily, eat great food, and a few steps out of the resort brought us to a great shopping center, Paseo del Carmen, and the beginning of Fifth Avenue. We felt we had the best of both worlds, a quiet, zen hotel with great food, drinks, and ambiance to stay in, but the ability to easily explore the town.

Playacar Palace is a smaller resort, which we loved. If you love lots of activities, this isn't your place, but it was great for what we needed: someone to wait on us all week, a relaxing atmosphere, and tropical sun. The staff here was fabulous, and the service was very personal.

I believe all guests were treated well, but I feel being a VIP definitely didn't hurt our room selection, service, etc.

We had a very nice vacation, and as far as AI's go, I am spoiled from now on.

  • Submitted: Mar 23, 2015
  • Stayed: Feb 2015
  • Source: VRBO, from HomeAway

Moon Palace 4 1/2 Star - Justine Lott 5 Star!

  • 4 of 5

Six of us stayed at the Moon Palace Golf and Spa in Cancun (Nizuc section) from February 8-18, 2015 (10 days). Note – Well traveled in the Caribbean and in the All-Inclusives. Booking done via VRBO (I've used them often). Justine Lott from VRBO was an absolute charm to work with. We booked flights separately. Saved us $.

Pros - 10 days of sunshine, airport pick-up on time, straight to the hotel, room clean, bar full, comfy beds, dark drapes great for afternoon naps, beautiful ocean view room. Food excellent. Brazilian restaurant the best (small chocolate muffins....MMMM!). All other restaurants very good but skip steak house! Activities were great. Our group did it all, golf, pool aerobics, cooking lessons, beach and pool volleyball, tequila sampling followed by the Mexican costume horse riding context (sis-in-law won!), sailing, swimming with the dolphins, etc. Four of us golfed several times. Loved the course, excellent and very organized staff. Used resort credits for golf, well worth it. Also golfed at the Riviera. Nice but staff less organized. Remember the 16% tax when using resort credits. We used them for massage, golf, mani/pedi, swim with dolphin. Cost us $255USD for 10 days of activities so worth it. Drinks are perfect and consistently made! Waiters and activities staff are about the BEST I have experienced.

Cons - Room drapes significantly burned from the sun (looked shredded) and bed cover had big stain. Not good first impression but maid took care of it as soon as I asked. Room always clean but not consistent in towel availability as no hand towels for 2 days. One of our rooms had $180 and 2 months worth of pills stolen (Celebrex and Tylenol 3) on the ONE day they forgot to close the safe (beware!). Investigation done but employees denied stealing anything. Lock everything of value in the safe! Management has to flush out those bad apples as nothing worse than theft to turn off potential clients. Airport pick up on last day never showed up. Hotel concierge just told us to get on a minivan from another company and off we went!

Apart from that unfortunate theft, we LOVED it! It was ten days of pure fun, relaxation, and the most beautiful sunshine. I normally do not return to the same place just because I like to travel around, but would return to the Moon Palace for sure. One couple from our group plans to return this December!

  • Submitted: Mar 7, 2015
  • Stayed: Feb 2015
  • Source: VRBO, from HomeAway

Great Vacation!

  • 5 of 5

What a wonderful week! We initially wanted a ocean view room, but when we saw the huge balcony we did get with a garden view we were not at all disappointed! After staying at several all-inclusives, the food here has to be the best. The staff is very friendly, the grounds are beautiful, and it is very easy to walk between resorts if you want to try other pools or restaurants. Definitely would recommend staying here and cannot wait to come back.

  • Submitted: Mar 1, 2015
  • Stayed: Nov 2014
  • Source: HomeAway


Nearest Airport
5 Miles
Car: not necessary

Zip-line course, Eco-Parks, Mayan Ruins


Rates & Availability

From $266 Per night

Cancun Hotel Rental Rates

Rental Basis:
per property
Rental rates quoted in:
Convert Currency
Rate Period Nightly Weekend Night Weekly Monthly Event
High Season
Jan 4 2015 - Apr 11 2015
3 night minimum stay
Mid Season
Apr 12 2015 - Aug 22 2015
3 night minimum stay
Low Season
Aug 23 2015 - Dec 23 2015
3 night minimum stay
Holiday Season
Dec 24 2015 - Jan 3 2016
3 night minimum stay
High Season
Jan 4 2016 - Apr 2 2016
7 night minimum stay
My Standard Rate
7 night minimum stay

Additional information about rental rates

Notes Rates are a GUIDELINE for two persons, All-Inclusive Jacuzzi Suite. U.S. Rates are subject to conditions and change.
Kids under 4 years FREE all year; Kids 4 - 12 years, $53/night/child; FREE June - August in Jacuzzi suites;
Kids 13-17 years, $53 per night per child. An added Adult is $106 per night. Maximum occupancy 4 people.
Use of our 'included unlimited golf' weeks has an added fee. AIRFARE NOT INCLUDED. PASSPORT REQUIRED.
We can reserve for less than or more than 7 nights.
Please visit our website or call us.

Cancellation Policy

100% refund if canceled at least 30 days before arrival date.
Enter dates to see total


Cancun Hotel Accommodation and Amenities

Property Type:
  • hotel
Accommodation Type:
  • Hotel
  • Catering available
  • Breakfast - Included in Price
  • Lunch - Included in Price
  • Dinner - Included in Price
Location Type:
  • Beach View
  • Beachfront
  • Golf Course Front
  • Golf Course View
  • Ocean View
  • Oceanfront
  • Resort
  • Family
  • Romantic
  • Spa
  • Air Conditioning ...
  • Broadband Access
  • Computer Available ...
  • Elevator
  • Fitness Room / Equipment ...
  • Free Long Distance ...
  • Hair Dryer
  • Internet
  • Iron & Board
  • Linens Provided
  • Telephone
  • Towels Provided
  • Wireless Internet ...
  • Catering Available ...
  • Coffee Maker
  • Ice Maker
  • Refrigerator ...
  • Dining Area
  • 1 Bathroom
  • Bathroom 1 -
  • shower, toilet, separate sink area, magnifying mirror. Towels, toiletries supplied. Hair dryer, flat iron included. Jacuzzi tub in suite.
  • 1 Bedroom, Sleeps 4
  • Bedroom 1 - 1 king , 2 double
  • 1 Bedroom, Sleeps 4, Beds for 2-4 Roll-away & Baby Cribs available. We can make reservations to fit the size of your party. Contact me for pricing options.
  • Books ...
  • Foosball
  • Ping Pong Table
  • Pool Table
  • Satellite / Cable
  • Stereo
  • Television
  • Video Game Console
  • Video Games
  • Balcony ...
  • Bicycles ...
  • Golf ...
  • Water Sports Gear ...
  • children welcome
  • pets not allowed
  • smoking allowed ...
  • wheelchair accessible
Pool / Spa:
  • Communal Pool
  • Heated Pool
  • Hot Tub
  • Sauna
  • Shared Hot Tub
Onsite Services:
  • Concierge
  • Massage
  • churches
  • cinemas
  • duty free shops
  • health/beauty spa
  • live theater
  • marina
  • museums
  • playground
  • restaurants
  • ruins
  • theme parks
  • water parks
  • zoo
Leisure Activities:
  • beachcombing
  • bird watching
  • boating
  • eco tourism
  • horseback riding
  • miniature golf
  • paddle boating
  • photography
  • shopping
  • shuffleboard
  • sight seeing
  • walking
  • wildlife viewing
Local Services & Businesses:
  • ATM/bank
  • Babysitter
  • fitness center
  • massage therapist
  • medical services
Sports & Adventure Activities:
  • basketball court
  • cycling
  • deepsea fishing
  • fishing
  • golf
  • golf privileges optional
  • hiking
  • jet skiing
  • kayaking
  • parasailing
  • rafting
  • rock climbing
  • sailing
  • scuba diving or snorkeling
  • snorkeling
  • snorkeling/diving
  • spelunking
  • swimming
  • tennis
  • wind-surfing
All food and All drinks are included with your reservation. Onsite entertainment and non-motorized watercraft are included.

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