Had a bad experience
Submitted: January 14, 2013
Stayed: November 2012
Update: this review has been edited because the owner’s lawyer contacted me.
Unfortunately, I would NOT recommend the Med Point Beach house to friends/family. We actually ended up leaving mid-way through our stay and checking in at a nearby hotel/condo resort (which turned out to be more comfortable in certain respects, although not right on the beach). The house is in an awesome location, which is the best part. Truly, the location is simply amazing!!! We very much enjoyed walking to the Twin Coves beaches, North of the house. The house itself is "okay", it needs some TLC in our opinion. We felt like more attention was spent on aesthetics rather than the internal workings. And even then, the place doesn't really command the price tag (needs updated kitchen area, shower, new mattress, nicer furnishings, new cookware, electrical work as the power goes on and off frequently, a washer/dryer, etc). A few days into our stay, the H20 heater completely broke, which turned into an ordeal. We made contact with the owner, and that was not a pleasant experience. During this, she realized that we had our children there. Our children were not on the lease, which was my oversight. We travel all over with our kids and have never had any issues. I wasn't trying to hide them (which is impossible to do!). My original inquiry had our children indicated, but when I signed the lease I didn't realize the # of children as wrong. Anyways, she was completely rude to me, and sent me an updated lease that I had to sign if we wanted to stay. Not pleasant to receive while vacationing. I'm happy to pay extra for our kids, but if we don't feel welcome, then we will take our business elsewhere. I racked up a $300 cell phone bill, had to pack up our stuff and relocate, had the inconvenience of no running water, and all the various people that came by to the house to fix/assess the problem. A day was ruined of our vacation, but after we moved on, it was a distant memory and we got back to enjoying the beautiful island of Eleuthera!
Owner's Response: This guest had no complaints until I accidentally discovered, halfway through her stay, that she had arrived with a party of four. We have always allowed only two guests in the cottage. Our rental agent explained this to the guest on the phone, and she said she would come without the children. The rental agreement also clearly stated only two guests, in no uncertain terms. Nevertheless she showed up with a family of four, and it was only by accident that I discovered this. You can imagine that I was upset with her, under the circumstances.
Please read our other reviews, including two from guests who stayed right before this guest, to get a more objective opinion of our beach cottage.
OTHER VRBO/HOMEAWAY OWNERS: Please be forewarned about this guest.
Helpful votes: 0/1
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