Casa De Cascada is a large stunning contemporary villa with breath taking panoramic views of the ocean and tropical mountain forest. Set on the North Coast of Dominican Republic, a few minutes from Puerto Plata town and only 15 minutes from the airport. The villa boasts 6 bedrooms and 4 bathrooms, its own bar and a spectacular 65ft (21m) infinity pool.
Our VIP Luxury Mansion is set 100m over sea-level on its own private hilltop surrounded by ten acres of Tropical park land and only five minutes from the Beach. There is always a sea breeze which makes this Caribbean home so relaxing. The mansion is fitted with its own discotheque lights and music and famous house saddle bar if a party is what you want.
From your first impression at the 16 foot high gates you will be welcomed by a 21m high waterfall. Lighting is a theme throughout and was designed with great care.
There are many things to do if you can pull yourself away from the 65ft infinity pool and views.
There is a fantastic pool table. Hiking and horse riding is possible from your gates. Nearby activities include championship golf courses, tennis, quad biking and all water sports. You are never too far from evening entertainment in the form of great restaurants, clubs and bars.
We booked this villa having spoken directly with the owner... Location was important as we have teenagers and my parents travelling with us.
Well just writing to say what a gem.... The views really are spectacular and the lovely modern villa suited us as we got the chance to totally relax. We had a cook ( yes it was a holiday for me too)
I would recommend any groups/ families (maybe not very young kids as pool is very exposed).
It helped we had amazing weather!
DO NOT RENT THIS VILLA!!!!!! Myself and 5 friends rented the Casa de Cascada for our trip to the Dominican Republic. The property was advertised as a 6 bedroom when it was actually a 5 bedroom. We paid for an all-inclusive meal plan and the owners attempted not to provide food. We were without water and electricity for 2 of our 5 day stay. So it was unbearable in the heat without A/C and being unable to bath. There also were construction workers on the premises doing work and further disturbing our vacation.
After all that the owners (a couple in London) refused to refund us a portion of our money for all the inconveniences!!
We got in on a Saturday night. The villa staff were nice - the pool/maintenance guy met us at the airport and took us grocery shopping. Our first day we pretty uneventful, but our first night was a disaster. My wife shook we awake at 2am to the sounds of voices downstairs. I looked out the window to see an SUV with 5 local Dominicans trying to get in to the villa. They were dressed as if they'd been out clubbing and walked around to each door trying to get in. I tried turning on the bedroom lights to show that people were in the villa, but rather than leaving, they tried waiving me downstairs. Obviously I didn't go down....After 5 or 10 minutes of walking around the villa they finally left. I tried calling the villa owners and they did not answer. Finally I got ahold of the maintenance guy and he had me go outside and try yelling for the security/gate guard. He wasn't there. The maintenance guy said he'd try calling the security guard and call me back. 10 minutes later the security guard showed up at the front gate and tried explaining that it was all just a big mistake. "No problems - no problems". Right. Try explaining that to my wife. We were terrified at the attempted break-in and lack of security.
We finally got ahold of the owners the following morning. They were very apologetic at first and vowed to get to the bottom of it with the property manager. However, once we expressed interest in leaving the property their tune changed. They would not consider refunding our money and only after some pushback did they offer to refund 1 night's stay.
Later that day, the property manager (local Dominican real estate agent/sales guy) stopped by and tried explaining that it was a car full of people that were friends with Surinda, the owner. They occasionally come by when no one is around to party at the villa. "Just a friendly case of trespassing", he said. No one was ever in danger....Right. That still doesn't explain how they got in. Where was the security guard???
Needless to say, we didn't feel safe the rest of our time there. My wife couldn't sleep and we couldn't relax....The property itself is convenient to the main highway, but it is showing a lot of wear and tear. Dirty/torn couches, tons of tiles chipped off the pool, lot of dead bugs in the house, etc.
It's been six months now and despite their promise, the owners never sent the 1-night reimursement they promised - despite weekly email follow-ups...STAY AWAY.
While our vacation was wonderful and the location of the property is breathtaking, the house is not exactly as pictured on the internet. First, there is no satellite TV as it advertises. The condition of the furniture and bathroom fixtures were not up to par. Couches and throw pillows were ripped, and the tiles in the 2 built in pool lounges were in need of repair. The shower fixture in the upstairs hall bath was broken so I had to hold the nozzle all week during each shower. The beautiful bathtub in the master bedroom was peeling and made a bath unappetizing.
We had several problems with water during our first day there and the water had to be turned off so we couldn't shower, but an electrician came early the next day and the problems were resolved. However, a mysterious odor (sewage it would seem) appeared each evening in the 2 downstairs bathrooms and was quite unpleasant. This lasted the entire week of our visit.
Another issue we had was there was no one to greet us upon arrival. Apparently there had been a mix up with our original arrival date, and although my husband had numerous email exchanges with the owner, it was never rectified so there was a fair amount of confusion (especially with the language barrier) on arrival. Once rectified, all was well in that area.
The house was pretty pleasant and kept clean by the housekeeper. We had ordered $50 of food to be waiting for us on arrival since we have young children, but there was none. Luckily we had snacks and a box of pasta to hold them over.
The pool is beautiful but was not kept clean each day as promised. There was a pool boy who came by a few times during the week, but not daily.
We found a lot of the attractions on our own, although the woman who acted as a translator/liasion was pretty good about helping us when we needed it. She even babysat for our children when we asked, for a reasonable fee.
All in all, the area of Puerto Plata is lovely, the people were friendly, the food good and inexpensive. Casa de Cascada's setting is unbeatable, it's just that the home itself could use a little bit of a facelift. And better communication is needed between owner and renter, in my opinion.