Stayed at the home for the week of July 4th. The owner seems nice enough, but be forewarned that the cleaning company used for this house is very nit picky. We mopped floors, did all the laundry as asked, and still there were some very minor basic cleaning tasks that were cited so that more of our deposit was kept.
Overall, the house is pretty average. It hasn't seen any updating since the 80's probably, there's no cable for the TV, and it runs off a cistern water collection system (rain water) which isn't advertised. So if there's no storms while you're there, you may run out of water. A lot of the views from the balconies are obstructed by mangroves.
Just be aware of the issues. Its ok for diving.
Owner's Response: This would have been a very positive review but one little glitch turned it bad. The tenant was happy until the cleaning crew charged for additional hours. The tenant objected to this charge. We looked into the matter and ultimately decided to issue a FULL refund to the tenant.
We do our best to make our tenants happy. While we welcome constructive criticism and helpful feedback, we also ask that tenants please leave accurate comments. That said, there are a few other misunderstandings we would like to clarify.
1. The cable TV and internet services are provided by Comcast. The tenant did not mention that it did not work. It was in working order before and after his stay. There has never been a complaint about the TV -37 inch Vizio flat screen- or the cable service.
2. The cistern holds over 14,000 gallons and is maintained at 9,000 gallons or more at all times. That is enough to provide water for several months. We do not depend on rain or storms. Cistern water is purer and softer than local city water. There is a reverse osmosis water purification system. There has never been an issue.
3. The views from the balconies in the pictures are current. There are views in different directions from various balconies: over the harbor, canal, salt pond and, at a distance, open ocean.
4. The home has been continuously updated.
Sent: Tuesday, July 10, 2012 3:42 AM
Subject: RE:Hope you had a safe trip...
Thanks! What was your mailing address again for the keys? We used the grill once, turned it all off, and the propane seemed full. Ill be sure to write a nice review after we tie up the last odds and ends.
Excerpt from Tenants message:
Sent: Wednesday, July 18, 2012 10:15 PM
I do not want to be nasty because we did have a lovely stay with no hitches, but if you take the word of this lazy cleaning lady trying to stick me up for another $75, then ill have to leave a comment saying so on vrbo.
Again this tenant was happy until the cleaning fee was incurred. As a good faith gesture the money was refunded prior to the posting of his review.
Helpful votes: 3/3
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