Amazing House, Excellent Service & Ideal location
Amazing House, Excellent Service & Ideal location
Submitted: January 24, 2012
Stayed: January 2012
Firstly, I have to say the pictures DO NOT do this house justice! It is absolutely stunning and extremely spacious. We were two families with 4 very young children and this house was perfect - we NEVER felt crowded at all. The owners were extremely accommodating and provided us with high chairs, pack n plays and even baby gates. The terrace is very wide, sheltered from the sun and great view! The house was very luxurious, very well stocked and organized, and everything high end-We truly felt that we were in the lap of luxury. The pool was so fun and great for kids - gated for safety, nice walk in steps and even a jets section which the kids loved. The view is stunning of the rain forest and we even saw Iguanas sleeping in the trees and horses trotting around. The location was very convenient and close to get to everything that we wanted to see. Old San Juan - 45 minutes along a scenic route highway, Pinones boardwalk a must see! The BioLuminiscent tour only about 20 minutes away. The beach in Luguilla is beautiful, huge, sandy - perfect for kids or anyone for that matter. The kiosks are just five minutes away where you can get authentic puerto rican grub, or enjoy a good New York deli sandwhich, a high-end seafood restaurant, a really great burger or delicisous Spanish Tapas. A fun experience for sure. The only criticism is that you cannot walk to anything. Although very close to everything by car, you really cannot walk anywhere - you have to have a car there. There is the restaurant at Hacienda Carabali that you could walk to, but since the house is up on a hill, it was too hard to walk to with strollers, The positive FAR outweighed this aspect.
To us, customer service is key -Mickey the owner, and Vilmari were excellent. We had been travelling for 12 hours when we arrived at the house and our kids were starving. Mickey had provided us with a welcome plate with cheese, meat, bread etc. which was a true LIFE SAVER for us as we were able to feed the kids immediately. Additionally, my son developed an ear infection while we were there - i texted Mickey to see if there was a clinic nearby - he did research and found us a local pediatrician and called ahead to let them know we were coming. He even offered to meet us to take us there - which was so thoughtful.
We would recommend this house to anyone who is considering travelling to Puerto Rico! Thank you for a wonderful family vacation!
Helpful votes: 5/5
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