CUTE LAKE TAHOE CONDO LOCATED NEAR EVERYTHING

Rating Details:
I was satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was very clean.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
We did a 3-day weekend trip to Heavenly/Kirkwood, and this place located perfectly for Heavenly. You can't get a better deal for a large condo with a hot tub.

Pros:
- Location
- Value
- Cleanliness
- Hot tub
- Well-stocked kitchen (needs more glasses)
- Queen/king beds are very comfortable
- Enough towels and such for everyone

Cons:
- Roll-away beds & fold-out couch are just terrible
- TVs are childishly small
- No WiFi (not advertised as such, but still)
- Ordering process is painful. Who faxes rental agreements these days? Put your terms and conditions on the site, and give me an "I agree" button to click.
- While the place is adequately stocked with basic necessities, the rental agreement states that you might need to bring your own TP/soap/shampoo/cleaning supplies/etc. There should be no need for this with a short-term rental.

Rating Details:
I was very dissatisfied with the condition of the vacation rental.
I was more than happy with the location.
The vacation rental was clean.
The property manager was adequately helpful.
Overall, I do not recommend this vacation rental.

Reviewer Comments:
It was difficult to contact the property manager for questions prior to reserving the property. This made me feel uneasy as I was unsure if I would be able to contact them in the event of an emergency. After multiple calls and messages left, I finally spoke to the property manager...after the payment was cleared.

The location was great though. You will be near to all of the casinos/Heavenly area ($8 taxi ride). The furniture was aged, grungy and the only welcome we received was from a spider within the first 5 minutes of entering.

Despite all of that, we were able to enjoy our stay in Lake Tahoe by minimizing the time spent in the lodging accommodations.

The hotel we stayed in the first night (Montbleu) would have been preferred for our entire stay if we had the option, but there is a strict no refund policy.

Rating Details:
I was somewhat dissatisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was very clean.
The property manager was adequately helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
We rented 7 and 8 clubhouse for new years week. Great location and set up of units with a door connecting the 2 condos on level 2. Cons: no remotes in the bedrooms, some lamps were inoperable in most bedrooms. Tubs were old and cracked. Poor shower head pressure. Uncomfortable beds. Unusable pull out beds on sofa and rollaways due to springs poking into your back. Poor chemical management of the hot tubs. Both units gave us itchy rashes. No towels provided for hot tubs. 2 toilets overflowed. Pros: nice clubhouse with pool, pingpong, workout room. Lots of space. We had 18 people in all. Friendly staff. Our booking agent Jeren never replied to my complaints though. We still had a wonderful time. I hope they fix the problems or I will not return.