dislike
Submitted: February 3, 2013
Stayed: March 2012
Condo is very old. Needs to updated. The maintenance staff on facility is extremely rude. Air condition doesn't work properly in rooms. The condo was completely spotless when we left & we got charged a HUGE fee for the "made-up mess." The maid said that there was food on the walls..? There was no such thing. The lockbox was also broken when we arrived & we couldn't lock our condo during the stay. I will never stay here again.
Owner's Response: First of all, we know exactly who you are and your party was kicked out early by Island Retreat management because the police were called due to noise and someone urinating off of the balcony. We have pictures documenting the food on the walls and your charge for damage was completely justified. You will never be allowed to stay with us or at any Island Retreat condo. Thank you for not coming back.
Helpful votes: 2/3
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