Submitted: August 15, 2012
Stayed: July 2012
The setting is lovely, the log house is unique but several serious factors marred the stay. First, the house was dirty, especially the kitchen & baths. I had to immediately vacuun and clean the bath & kitchen floors before my young grandkids arrived. The kitchen is in no way equipped for the # of people it is advertised to accommodate, The icemaker does not work and what little counterspace is available is taken up by a secondary microwave to replace the built-in one that doesn't work.The oven was in serious need of cleaning so it smoked up the kitchen when used. What utensils that are available are in bad shape, I purchased a skillet rather than attempt to clean the one provided. It was unseasonably hot and with no A/C we needed to open the windows. Several did not open and/or had no screens &.those that had screens, those screens did not fit, some were repaired with duct tape leaving the windows full of dead bugs. The grill was so dirty it caught on fire when we attempted to use it. As I said the home has tremendous possibilities, but I would not rent it again or recommend it in the condition we found it.
Owner's Response: We have rented our 2 lodges to hundreds of people over the last few years and 99% of the people have had wonderful, memorable exeriences and have loved their stay at our place, as our other reviews on our listing and in our guest books have stated. They refer us to friends and we have many repeat renters. When we do have something break, such as a microwave, we get it replaced promptly. It may take a week to get a replacement installed, but we make sure there is a replacement to use in the meantime. We have the maximum number of pictures and a listing of amenities on our listings, so we try to give you a good idea of what the lodge looks like and what to expect, as well a being happy to answer all you questions during the booking process. We, ourselves, have had many wonderful family gatherings here, where I , myself have cooked in our well stocked kitchen for 30 people, with no problems. We do our best to make all our guests stay comfortable and memorable and if a problem does arise we do everything we can to correct it promtly. The vacation rental business is a wonderful business. We love meeting people from all over and we have made many friends over the years and as I have stated 99 % of our guests have been very happy with our accomodations.
Helpful votes: 3/6
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