The place looks like it has not been maintained nor updated since the early 1990s. Carpet should have been replaced a decade ago.
Cookware non-stick coating is flaking off.
Buttons on dishwasher don't work. Dishwasher mounted so it can't be closed when silverware drawer is open. Top of refrigerator is rusted. Open button on microwave sticks in the pushed-in position.
The dryer broke. Called after-hours maintenance number and it was answered with "hello" by a guy who sounded like I had disturbed him. A more professional greeting could be helpful.
Bath fan sounds like broken helicopter. Without ventilation, it becomes a sauna and a outhouse. Missing pulls on some bathroom drawers. I know the maintenance guy checked the fan after I called, because I returned to find a footprint on the toilet lid.
Sliding glass door has just one screen instead of two, leaving a big gap, AND the property management company knew about this. If you open the sliding glass doors to cool off, expect the pigeons to visit. To cool off, sit on deck off bedroom and listen to AC from neighboring unit. This unit does not have AC.
Most of the paint on exterior trim around the windows has peeled off.
Drywall in ceiling of bathroom closet is cut out.
A couple plant leaves had fallen when we arrived - maids couldn't even clean up those leaves.
Kitchen door had mold on the slats.
Big warnings about not going home with beach towels, and I couldn't find any beach towels. Called mgmt company who said they would have maids deliver some. Never happened.
The pull-out bed is the uncomfortable variety.
There is a key for the pool, but the pool lock is electronic and needs a passcode, not a physical key.
At 9:45AM on check-out day, maids knocked to rush us out.
The unit needs to be gutted. Property mgmt company blamed everything on owner, who they say is trying to sell it. I can not believe the property mgmt company, Sullivan Properties, would list this because it reflects poorly on their company. Don't rent anything from Sullivan Properties as they are willing to list units that are in extreme disrepair.
Owner's Response: Mahalo for your review ...
We have managed rental properties on west Maui for more than thirty years. We tried to address all of your concerns during your stay as best we could. We have sent your review on to the owner for consideration. We apologize for the inconvenience of staying in this particular condo. All the condos that we manage are individually owned. Many condos have been remodeled and rent at a higher rate then the condo that you stayed in. Please call us if you would like to rent from us in the future and we will better meet your needs. Stephan R. Moses, GM
Helpful votes: 3/3
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