Nice But Misrepresented Somewhat!!!
Submitted: August 10, 2010
Stayed: July 2010
Very nicely decorated & clean but icemaker dispenser did not work at all and ice machine put out little ice. No hot water first night but plumber came & fixed it on that same night. We were told it had AC but when we called owner we were told we didn't need it due to cool evenings. It had been in 90's so it was quite warm in the afternoons & early evenings. We were told we would have passes to health club nearby for swimming, exercise, racquetball & tennis courts but that had been cancelled over 2 months ago. We had 4 adults & 3 teens so counted on that for part of entertainment.
This was a nice condo but very limited on parking unless other owners were away. We also did not realize there was a substantial flight of stairs to negotiate every time we came in or out and/or carriend in groceries. It was fine for the younger people. Stackable laundry was in mstr bdrm which was 2 flights up. It had a great view of the mountains & its own TV/entertainment system and mstr bath. The deck on the 2nd flr was nice while the patio on 1st flr was surrounded by overgrown grass & wildflowers. Neither sliding door offered screens. We enjoyed the nice kitchen w/appliances & snack bar open to large dining room w/table & living room. Convenient location to Safeway for groceries & many restaurants & Winterpark Resort activities. Walk to hot tub was not bad and it was very comfortable & clean. Grounds were untrimmed and unlit so it was not pleasant to go out for a walk after dark. or to walk trash down to dumpster. Our family had a good time and enjoyed what was provided. Families 55+ would be okay if they had no disabilities but they should be able to see a picture of entry or a description of layout. It does offer more privacy w/3 mstr suites which is great for extended families or several adults. This owner did leave a book of information & brochures on things we may be interested in and our kids did go to several of the area trails in the area. All in all, a great place to make memories.
Recommended for:
Age 55+,
Pet-friendly,
Adventure Seekers,
Girls Getaway,
Sightseeing,
Families with Teenagers,
Families with Young Children
Owner's Response: We are sorry these guests found complaint with everything on their vacation. It was a surprise that our 6 year old hot water heater was not working as it worked the weekend prior and unfortunately had a valve that needed to be lubed. We were traveling on vacation but still managed to get the hot water fixed the same day. Robert continued to complain about the heat at 9200 ft elevation colder than denver), insisting that we should have air conditioning in our townhome. Air conditioning is extremely rare in the Colorado Mountains, even million dollar homes in Winter Park do not have air conditioning and the heating and cooling repair man confirmed this with Robert! Robert was never told we had air-conditioning. Robert was also never told we had a health club pass. There is a ton of additional guest parking situated 40 yards away from the unit, just a short walk. Our unit has an attached garage and one space in front of the garage. Robert chose our home from the photos posted which clearly shows that there are 3 levels and his wife is a realtor so I would have thought they would understand the layout. I also described the layout on the phone so I am surprised they were upset about this. It actually has a fabulous layout with all bedrooms having private baths and the lower level bedroom is perfect for the 55+ as it is designed with a shower. The lower bedroom’s “over grown grass and wildflowers” is actually a reserve and natural area which is extremely private and most guests would be thrilled to have the wild flowers. That’s what most guests want to see is the natural wildflowers! This unit won best architectural, best builder and best designer when it was built in the parade of homes. The builder didn’t feel it necessary to have screens on the doors and no other guests have complained about not having them. The unit is located in the mountains and not in a suburban community hence why they grounds are left natural. Maybe the golf course community would have been a better option. We have only ever had great reviews and extremely happy guests who appreciate all the extras we do for our guests, for example we provide coffee, all condiments and oils, basics in the kitchen down to the pancake mix, all paper towel and TP, robes to walk to the hot tub, wireless internet, toys for the kids and porta cribs, highchairs, shampoo and conditioner etc. We want you to feel at home and be one of our happy guests!
Helpful votes: 1/1
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