Good Experience
Review Submitted: April 1, 2008
Date of Stay: March 2008
Our family consisted of 4 adults and 2 children. The property was clean and ready. It appeared that it may have been recently painted as colors were bright and clean. There were plenty of towels and linens. It was located very conveniently to all the sights and attractions that we were interested in seeing. We did rent a car and found that we were able to park on the street by moving the car to stay within the acceptable parking times near the condo.
The two beds were comfortable, but the fold-out sofa in the living room was extremely uncomfortable. We couldn't decide if the mattress needed to be replaced or if it was the support system.
It really needs attention!
Both the bathroom and kitchen faucets were leaking, and we could see water behind the washer/dryer that is located in the bathroom. The bathtub drained extremely slowly and required a plunger that was provided to make the water go down. It doesn't feel comfortable to be standing in water while taking a shower. The hot water heater was noisy and the fan to the freezer made noise.
We rented the condo so we would be able to prepare most of our meals as a way to save money. There were no baking pans to use to heat garlic bread or frozen pizza or something like that.
We might have used the washer/dryer had there been a bottle of detergent furnished. There was plenty of toilet paper but it would have been nice to have kleenex furnished also. Since we flew to
Washington, DC, it was not convenient to bring these items with us or to have them leftover if we purchased them there.
There were a lot of steps to climb so this is not for persons who have difficulty climbing steps.
There were a nice variety of places to eat within walking distance as well as Starbucks, Baskin Robbins, Dunkin Donuts.
Owner's Response: Unfortunately, this guest didn't contact us about her concerns during her stay. We pride ourselves on responsiveness and ensuring all of our guests have a wonderful experience. If she had informed us during her stay, we would have happily addressed them.
Upon receiving this note, we contacted the plumber and they are fixing the problem tomorrow. We're replacing the fold out sofa mattress and we've also purchased baking pans and restocked the kleenex.
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Helpful votes: 7/8