MANATEE BAY - 5 BDR-SLEEPS 12+ SPECIAL LOWER FALL RATES

Owner's Response: We are so glad your group enjoyed your stay at Manatee Bay. We look forward to your return.

Owner's Response: I will be the first to admit we have a few problems with the house. It’s a very popular house and only been down for 12 days since January. We try hard to maintain it in good condition without disturbing the renters.
We are working with a biologist for the tidal pool who says some algae is good for the pool because it helps oxygenate the water and makes it clearer. Great care needs to be taken in order to not damage the eco-system. He suggested; manual removal of algae then treatment. We have spent 160 man hours pulling the algae out and have added chemicals to kill some of the algae. The chemicals remove oxygen from the water killing the algae but can also kill the fish. During the times when we are treating with chemicals the dead algae floats to the surface causing the pool to have limited visibility but does not smell nor is it infested with mosquitoes or bugs. The short time during change over is too short to accomplish a lot but we try just about every week.
We were aware of some of the issues mentioned. The 20 ft wall of sliding glass doors slides from both ends, one end does not slide smoothly so we asked that it be used. One of the two dishwashers in the kitchen was very noisy so we again asked that it not be used. The cracked mirrored door was taped for safety reasons. We have replaced this door. The net on the tennis court was not shredded it only had openings where the net pulled away from the top band. The net was repaired and a new one ordered. For the other items I offered to have our maintenance people come over right away but they did not want us in the house. My property manager went over the next day and changed the light bulbs and used the correct remote with the ceiling fan. He also attended to the electrical box and wall socket and put a new battery in the smoke detector (previous renter had pulled it partly off the ceiling because it was beeping). Regrettably they were missed during our change over check. The pool is shocked every week on change over. We only use shock which allows swimming after an hour. The property manager also re-shocked the pool after the renter complained of it being cloudy when they arrived. It was clear by the next day.
The renter asked for a large reduction in the rent. I felt that nothing I did was going to make her happy except give her, her money back and let her stay for free. So I told her she could leave and I would refund the money for the remainder of her stay