3
Room lived up to its standards, resort not so much
We have been staying at Gulf Shores Plantation for over 20 years (11 years in a row), and have specifically stayed in this unit at least 5 of those years.
While this unit is great, we have noticed the Plantation just does not live up the standards it set for us so long ago.
The room: Very clean and very big. There was more than enough room for our party (5 adults and two kids). It is also the most equipped and stocked beach condo I have ever rented. Whether it be cleaning supplies, kitchen utensils, pots, towels, etc...more than you need. The check in/check out procedure is easy and the overall mgmt of the room is professional and friendly.
The resort: It wasn't really one specific thing, but rather a combination of things the last few years that have altered our opinion. Maybe it s because of the affordability of the resort, but it just seems the type of guest it is attracting is more "questionable" than previous years. While sitting on the back patio watching the sun set (one of the main things we like about this room), we had water dumped on us twice, sand dumped on us and oranges thrown at us (all from different rooms and all different occasions, and all likely by kids). I know parents cant watch their kids all the time, but this was a theme all to common throughout our stay (parents littering on the beach and at the pool, leaving trash at the bbq pits, etc.-just being bad examples).
We were also soaked by the sprinkler at 10 AM on two different days while sitting on the patio. Why they aren’t run in the middle of the night, I have no idea.
To summarize, we love the room and enjoy the friendly professional manner in which it is managed, but the staff at the plantation, the type of guests and the overall quality of the resort is just falling far behind it's competitors.
(This certainly is not a knock and all the guests as we met some very nice people)
Recommended for:
Girls Getaway,
Tourists without a Car,
Families with Young Children,
People with Disabilities
Owner's Response: Adam -
Your feedback is important to me and I have contact the management company to see if the security and irrigation concerns can be addressed in an effecient manner.
We have enjoyed having you and your family stay with us over the years and hope you will see fit to return at some point in the future.
Thank you again....without your input change would never be requested or happen!
Happy Father's Day
Jackie
Helpful votes: 1/1
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