A Vacation Experience
Submitted: June 22, 2012
Stayed: May 2012
I was satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was clean.
The property manager was more than helpful.
Overall, I recommend this vacation rental.
Started off rough with some air conditioning problems, wi-fi, TV master bedroom not working and a leak into the kitchen from the upstairs bathroom. This was from Saturday to Wednesday. The management company to get the air fixed, the leak fixed and replaced the tv. The wi-fi was finally fixed and the rest of the stay was great. The pictures make the place look cleaner and better than it really was. The carpets in the rooms upstair were very dirty and the twin beds were not comfortable.
Manager responded on 5/30/2012:
Unfortunately, this guest had three issues occur within the first three days of her arrival. We addressed each of these issues as soon as they were brought to our attention to insure as little inconvenience to our guests as possible. The air conditioning and water leak was repaired and the TV replaced immediately. Also, the carpets have been professionally steam cleaned. While we can not control maintenance issues that arise, we do make it our #1 priority to address these issues as soon as they are reported.
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