Skiing trip condo
Submitted: March 20, 2013
Stayed: February 2013
I was satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was clean.
The property manager was very helpful.
Overall, I recommend this vacation rental.
The only complaints I have were that the condo needed a good cleaning. It was genrally clean but cob webs in the corners? The kitchen draws had crumbs in them? It was a pet friendly condo, with no trace of pets being there which is not an easy task, which was awesome. Our well behaved dogs loved it. We rationed towels, and needed more pillow cases. A king size bed with 2 little flat pillows. There were extra pillows in the closet but no cases for them. The pool area turned me off. The area smelled of mold/mildew.The floor around the pool needed to be cleaned. It had hair all over. The floors in the locker room were nasty. It needed the floor matts picked up and hosed down. It was school vacation. Maybe they should have doubled the cleaning schedule? This is our second year in the same condo. I didn't complain to them because we were busy having fun. I'm sure they would have done right by us. Bottem line in my oppinion, the pennys being pinched by management is being felt by the customers.
Manager responded on 3/5/2013:
Thank you for your comments. Although we, as the rental agency, don't have control over the swim club, we will gladly pass your comments on to them, in hopes that this can be remedied. We will also speak with the housekeeper of this home. As you write, we would have gladly sent them right out for you, as well as providing extra pillowcases. Please let us know next time you visit with us!
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