BAD EXPERIENCE
Submitted: March 31, 2013
Stayed: March 2013
Rating Details:
I was very dissatisfied with the condition of the vacation rental.
I was very unhappy with the location.
The vacation rental was very dirty.
The property manager was very unhelpful.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
First of all, it was partly my fault for not noticing that the apartment would only allow guests of 25 years or older. However, we were not notified explicitly enough to notice the requirements. When we arrived at the apartment, we were not allowed to check-in. However, I was going to negotiate but the person I talked to was VERY rude and didn't attempt to listen to my explanation. She kept on rudely shouting over the phone saying that it was all my fault and that I should stop wasting her time or else she would call the police so that we would leave the property.
I understand that it was entirely our fault. However, they didn't try to compromise at all! We didn't get any partial refund. It was $700+ for the total rental fee and it's considered a large amount for college students.
Overall, this ruined our trip to Key West entirely.
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