Terrible Property Management
Submitted: November 1, 2010
Stayed: August 2010
Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was more than happy with the location.
The vacation rental was spotless.
The property manager was very unhelpful.
Overall, I recommend this vacation rental.
Reviewer Comments:
Property managers were unbelievable to deal with. Everyone had attitude problems. We had multiple issues when arriving which the management dumped on us to figure out. I had to personally waste my vacation time doing the following: opening storm shutters, fixing non-working tvs, call dish network, trim bushes, meet dish tv technician at home, call about keys not working, etc etc.
Manager responded on 11/5/2010:
Thank you for your review, we always appreciate feedback in order to improve our customer service.Once we were aware of the tv issues we had to go through the steps of resetting the dishnetwork device but it was something on their end and when we called there was no other choice than for them to come out to the property. The key issue has been resolved.Once again thank you for the feedback.
Helpful votes: 1/1
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