Submitted: March 8, 2012
Stayed: February 2012
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.
The water heater in the original house we were going to stay in broke down on the first morning of our stay. We called the management company, and since it was the holiday weekend, and noone was available to fix it, they offered us a different property. The exchange worked out to our benefit, since the second house was newer and located closer to the slopes. The conditions in both houses were great, although I am slightly puzzled by the design flaws. The first house had a toilet located on the main floor in the laundry room, but the sink was only in the kitchen. The second house had two bedrooms upstairs, but both bathrooms were located on the main floor.
Manager responded on 2/28/2012:
Franconia Notch Vacations works to live by a few short mottos that make all the difference, one of them being, "No surprises unless they can be good ones!" So, where ever possible, we will work to take the unexpected negative, such as a failed water heater, and turn it into a quick positive. Great tom hear we succeeded, thank you again for choosing Franconia Notch Vacations Mr. Michael.
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