SEPTEMBER AT BRIGADUNE
Submitted: October 26, 2011
Stayed: September 2011
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was very clean.
The property manager was very helpful.
Overall, I do not recommend this vacation rental.
BRIGADUNE 8E IS A LOVELY CONDO WITH EVERYTHING IN GOOD WORKING CONDITION. MB VACATION RENTALS STAFF (PARTICULARLY EMMA) ARE WONDERFUL; HOWEVER, THE RATES HAVE GOTTEN TOO HIGH AND THE $102 RESERVATION FEE FOR A CUSTOMER THAT HAS BEEN STAYING WITH YOU 4 TIME A YEAR FOR 15 YEARS IS RIDICULOUS. ALSO, NO ONE WANTS TO HAVE TO PAY FOR LINENS OR DRAG THEM FROM YOUR OWN HOME. THAT TAKES AWAY MUCH OF THE PLEASURE OF VACATION. I DON'T KNOW OF ANYONE THAT WOULD WANT A PILE OF DIRTY LINENS TO WASH WHEN THEY GET HOME. WHEN SOMEONE HAS BEEN A LOYAL CUSTOMER FOR AS LONG AS I HAVE, THERE SHOULD BE SOME SORT OF DISCOUNT OR FREE LINENS. I AM COMING DOWN THE END OF OCTOBER FOR A WEEK, AND IT WILL BE THE FIRST TIME IN 15 YEARS THAT I HAVE RENTED THROUGH A PRIVATE OWNER. I WILL MISS EMMA AND THE OTHER GREAT PEOPLE IN THE FRONT OFFICE, BUT I CAN NO LONGER AFFORD YOUR RATES. I SENT A LETTER ABOUT THIS BACK IN MAY AND ANOTHER 2 WEEKS AGO, BUT NEVER GOT A REPLY.
Manager responded on 2/7/2012:
Thank you for your review. The reservation fee for 2011 was $50 not $102. This has been reduced for 2012 as well as the rates. Cleaning fees and linen fees are included in the rate. Our 2012 prices are some of the best in town and we invite you to call for more information. We hope this helps in the cost of yuor vacation and sincerely hope to see you again.
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