Submitted: September 25, 2011
Stayed: August 2011
I was very dissatisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was somewhat dirty.
The property manager was somewhat unhelpful.
Overall, I do not recommend this vacation rental.
The location of this property was superb, by the marina. This I'm afraid was the only plus point apart from ther supply of a good washer, dryer, cooker, microwave,dishwasher, tv and fridge. Unfortunately this did not compensate for the stained furniture
and dirty carpets. The exterior of the property was also in very poor repair and we had to ask for 2 extra outdoor chairs as we were a party of 4 and there were only two plastic dirty chairs provided. The reservation process was handled well and one of the
ladies was helpful in providing 2 extra chairs and listening to our comments. Unfortunatley other members of staff were not so professional when we checked out and I do not feel that our complaints were fairly heard or accepted. Unfortunately this did reflect
on our overall view of this rental. Having spent two weeks travelling through California I am pleased to say that other accommodation and with other rental companies was far superior and this experience did not taint our holiday.
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